Lead Wayfinding & Environmental Design Director

The Crowd; England; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Social calendar

Career development opportunities

Job summary

The Crowd is seeking a design-focused Project Director in London to lead complex wayfinding and environmental design projects. You will work with Directors to shape strategy, manage budgets and delivery, and mentor project teams from brief through to completion.

This senior role combines strategic leadership with hands-on delivery, offering flexible working and a platform to grow within a creative, ambitious studio.

Qualifications

• Proven experience leading complex wayfinding and environmental design projects.
• Strong client-facing and stakeholder management skills.
• Experience mentoring and developing project teams.
• Commercial awareness with budgets, programmes and resourcing.

Responsibilities

• Lead the successful delivery of complex wayfinding and environmental design projects from brief to completion.
• Take overall responsibility for project planning, programme, budgets, resourcing and delivery.
• Shape project strategy with Directors and senior stakeholders; ensure design ambitions are met.
• Mentor project teams with clear direction and guidance throughout the lifecycle.
• Manage client relationships as a trusted point of contact and set expectations.
• Coordinate multidisciplinary teams, consultants, suppliers and partners for seamless delivery.
• Oversee design development; ensure technical robustness and alignment with briefs.
• Identify risks early and develop pragmatic solutions to keep projects on track.
• Support studio growth by contributing to processes and team development.
• Foster a positive, collaborative studio culture and knowledge sharing.
• Contribute to new business opportunities, pitches and proposals where appropriate.

Skills

Wayfinding delivery

Environmental graphic design

Project leadership

Budget management

Client management

Stakeholder management

Team mentoring

Strategic decision making

Design process

Communication

Job description

The Crowd is seeking a design-focused Project Director in London to lead complex wayfinding and environmental design projects. You will work with Directors to shape strategy, manage budgets and delivery, and mentor project teams from brief through to completion.

This senior role combines strategic leadership with hands-on delivery, offering flexible working and a platform to grow within a creative, ambitious studio.