Lead Waiter — Luxury Dining & Guest Experience

Iconic Hotels & Resorts; Hounslow; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Monthly service charge

29 days annual leave

Complimentary team meals

Exclusive team rates

Job summary

Hans Bar & Grill at 11 Cadogan Gardens, a Relais & Chateaux property in London, invites a dedicated Waiter/Waitress to join the restaurant team. You will help deliver breakfast through dinner, creating memorable experiences and ensuring guests return.

As part of Iconic Hotels & Resorts, you will work with a tight-knit team, maintain high service standards, and build knowledge of our menu and wine to drive sales in a welcoming setting.

Responsibilities

• Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve.
• To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel.
• Have expert knowledge of the food and wine that we offer and create opportunities to keep yourself up to date with our latest seasonal menu's to drive sales.
• Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently.
• Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.
• Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
• Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times.

Job description

Hans Bar & Grill at 11 Cadogan Gardens, a Relais & Chateaux property in London, invites a dedicated Waiter/Waitress to join the restaurant team. You will help deliver breakfast through dinner, creating memorable experiences and ensuring guests return.

As part of Iconic Hotels & Resorts, you will work with a tight-knit team, maintain high service standards, and build knowledge of our menu and wine to drive sales in a welcoming setting.