Lead Visual Merchandiser – National Retail Displays

RNLI; Poole; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

RNLI in Poole, Dorset is seeking a creative Visual Merchandiser to lead standards across our retail estate, collaborating with Head Office and shop teams.

You will implement visual merchandising strategies, train staff, and work with Marketing, Design and Operations to maximise sales while delivering a consistent customer experience.

This hybrid role involves regular travel across the UK and Ireland, with two office days per week at the RNLI Support Centre in Poole.

Qualifications

• Experience of retail visual merchandising.
• Broad retail or charity retail industry experience.
• Excellent interpersonal and communication skills.
• Strong planning and organisational abilities.
• Ability to influence and build relationships at all levels.
• Experience briefing design and marketing collateral.
• Understanding of Construction Design and Management (CDM) regulations and Health & Safety requirements.

Responsibilities

• Supporting the development and implementation of visual merchandising standards and guidelines across the retail estate.
• Supporting the creation of engaging shop floor and window display concepts that enhance the customer journey and drive sales.
• Training, coaching and supporting shop and regional teams to deliver excellent visual merchandising standards.
• Influencing and engaging stakeholders at all levels across the organization.
• Planning and coordinating visual merchandising initiatives and retail projects.
• Working alongside internal teams and external suppliers to deliver display solutions.
• Supporting store development and refurbishment projects, including new shop openings and refits.
• Ensuring visual merchandising activity aligns with brand standards and commercial objectives.

Skills

Retail visual merchandising

Interpersonal skills

Verbal and written communication

Planning and organisational abilities

Influencing stakeholders

Creative thinking

Tools

Adobe Creative Suite

Microsoft Office

Job description

RNLI in Poole, Dorset is seeking a creative Visual Merchandiser to lead standards across our retail estate, collaborating with Head Office and shop teams.

You will implement visual merchandising strategies, train staff, and work with Marketing, Design and Operations to maximise sales while delivering a consistent customer experience.

This hybrid role involves regular travel across the UK and Ireland, with two office days per week at the RNLI Support Centre in Poole.