Lead Transport Supervisor: 55+ Driver Team, London Routes

Bis Henderson; England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bis Henderson is seeking an experienced Assistant Transport Manager to support the Transport Manager in day-to-day driver operations. You will lead a large team of 55+ route drivers and 10+ emergency drivers, working closely with Driver Trainer to maintain performance, attendance, compliance and customer service.

The role involves managing the early dispatch window (4:30am–6:00am), route allocation, recruitment and investigations, and ensuring adherence to company procedures and standards with a

Qualifications

• Experience in managing driver teams in a transport operation.
• Multi-drop experience required.
• Home delivery experience preferred.
• Strong knowledge of Central London and Home Counties.
• Right to work in the UK (no visa sponsorship).

Responsibilities

• Take overall responsibility for the management of the driver team.
• Oversee the daily 4:30am - 6:00am dispatch process, ensuring routes are covered and operating effectively.
• Take responsibility for daily dispatch, driver cover and operational problem-solving.
• Manage and maintain all Daily and Route Allocation Templates, ensuring drivers, vehicles and routes are correctly allocated.
• Investigate delivery and driver-related complaints and take appropriate action with the driver concerned.
• Monitor driver performance, attendance, timekeeping and conduct, addressing issues promptly.
• Manage and support driver investigations and performance-related matters.
• Conduct driver recruitment, interviews and new-driver inductions.
• Oversee driver compliance with company procedures and standards.
• Work closely with the Transport Admin team to support effective route planning and daily operations.

Skills

People management

Team leadership

Problem solving

Driver management

Operational planning

Job description

Bis Henderson is seeking an experienced Assistant Transport Manager to support the Transport Manager in day-to-day driver operations. You will lead a large team of 55+ route drivers and 10+ emergency drivers, working closely with Driver Trainer to maintain performance, attendance, compliance and customer service.

The role involves managing the early dispatch window (4:30am–6:00am), route allocation, recruitment and investigations, and ensuring adherence to company procedures and standards with a