Assistant Transport Manager — Lead London Deliveries

BiS Henderson; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

BiS Henderson is seeking an experienced Assistant Transport Manager to support the Transport Manager in day-to-day driver operations. You will lead a large team of 55+ route drivers and 10+ emergency drivers, working closely with the Driver Trainer to maintain high standards of performance, attendance, compliance and customer service.

The role is hands-on, requiring confident people management and problem solving in a fast-paced transport environment, with strong knowledge of Central London and

Qualifications

• Experience managing a large driver team.
• Proven multi-drop delivery experience.
• Strong knowledge of Central London and Home Counties.

Responsibilities

• Take overall responsibility for the management of the driver team.
• Oversee the daily dispatch process from 4:30am to 6:00am for all routes.
• Manage daily dispatch, driver cover and operational problem-solving.
• Maintain Route Allocation Templates and allocate drivers, vehicles and routes.
• Investigate delivery and driver-related complaints and take action.
• Monitor driver performance, attendance and timekeeping, addressing issues promptly.
• Recruit, interview and induct new drivers; ensure compliance with procedures.
• Collaborate with Transport Admin to support route planning and operations.

Skills

People management

Driver coordination

Route planning

Problem solving

Job description

BiS Henderson is seeking an experienced Assistant Transport Manager to support the Transport Manager in day-to-day driver operations. You will lead a large team of 55+ route drivers and 10+ emergency drivers, working closely with the Driver Trainer to maintain high standards of performance, attendance, compliance and customer service.

The role is hands-on, requiring confident people management and problem solving in a fast-paced transport environment, with strong knowledge of Central London and