Lead Technical Program Manager

JPMorgan Chase & Co.; City Of London; On-site; GBP 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in London seeks a Lead Technical Program Manager to drive the delivery of complex technology programs across Electronic Trading Services.

You will apply deep technical knowledge to design innovative solutions while managing resources, budgets, and high-performing teams to meet business goals. The role emphasizes stakeholder management, risk governance, and agile delivery, with a focus on leveraging AI-enabled planning, data-driven decisions, and strong communication to align

Qualifications

• Experience leading complex technology projects in a large organization.
• Ability to review and validate AI-assisted plans and risks.
• Strong stakeholder management and cross-functional influence.
• Proven track record delivering on-time with Agile environments.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements and timelines.
• Utilize enterprise-authorized AI capabilities for planning and risk synthesis.
• Identify and mitigate risks, and implement contingency plans.
• Collaborate with engineering, product, and business stakeholders to define scope and deliverables.
• Assess program performance and implement data-driven optimizations.
• Champion agile delivery practices and continuous improvement.
• Promote AI-assisted governance and reporting with human oversight.

Skills

Technical program management

Stakeholder management

Resource & budget management

Analytical reasoning

Independent work

Job description

As a Lead Technical Program Manager in Electronic Trading Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• Demonstrable experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Ability to work both independently and across ETS technology teams

Preferred qualifications, capabilities, and skills

• High level knowledge of key Financial Markets both in EMEA and AMERS/APAC
• High level knowledge of core ETS market technologies and terms inc. Market Data/Order Entry/Network Routing/Hardware platforms and operating systems, Circuit providers etc.
• Preferable experience of working in and across other core technology group skillsets e.g. Platform Engineering, SRE & Operating systems, Facilities Management etc.
• Experience of working with Sourcing & Procurement systems inc. invoice & payment processes
• Contribution and use of AI systems to increase working efficiencies