Lead Technical Program Manager

JPMorganChase; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

J.P. Morgan is seeking a Lead Technical Program Manager in Electronic Trading Services to drive the delivery of complex technology programs that support business goals across the firm.

You will apply deep technical principles, manage resources and budgets, and lead high-performing teams to align initiatives with business goals. The role emphasises stakeholder management, agile delivery, and data-driven optimization.

Qualifications

• Experience leading complex technology projects/programs in large organizations.
• Experience using AI-assisted planning and validating outputs.
• Advanced stakeholder management to influence cross-functional teams and clients.
• Proven ability to manage resources, budgets and high-performing teams in agile environments.
• Ability to break down objectives into manageable tasks using analytical reasoning.
• Ability to work independently and with ETS technology teams.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements, resources and timelines.
• Utilize enterprise AI capabilities to accelerate program planning and risk synthesis, ensuring data sensitivity handling.
• Identify and mitigate risks, implement contingency plans to maintain momentum.
• Collaborate with engineering, product and business stakeholders to define scope, objectives and deliverables.
• Analyze program performance and implement data-driven improvements for efficiency.
• Champion agile delivery and continuous improvement within the team.
• Promote AI-assisted governance and reporting with human review.

Skills

Technical PM

Stakeholder management

Budget management

Agile

Risk management

Data-driven

Job description

Job Description

As a Lead Technical Program Manager in Electronic Trading Services, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• Demonstrable experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Ability to work both independently and across ETS technology teams

Preferred Qualifications, Capabilities, And Skills

• High level knowledge of key Financial Markets both in EMEA and AMERS/APAC
• High level knowledge of core ETS market technologies and terms inc. Market Data/Order Entry/Network Routing/Hardware platforms and operating systems, Circuit providers etc.
• Preferable experience of working in and across other core technology group skillsets e.g. Platform Engineering, SRE & Operating systems, Facilities Management etc.
• Experience of working with Sourcing & Procurement systems inc. invoice & payment processes
• Contribution and use of AI systems to increase working efficiencies

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.