Lead Support Worker - Westminster

SHP; London; On-site; GBP 25,000 - 32,000; Full time

Job summary

SHP seeks a compassionate Lead Support Worker in London to provide empowering support to diverse clients, aiding their independence and wellbeing. The role involves delivering dedicated support, collaborating with professionals, and promoting recovery through tailored strategies in a dynamic environment. A supportive career path with ongoing training opportunities awaits.

Benefits

37.5-hour workweek with flexible hours

25 days annual leave, increasing to 30 days

Contributory pension scheme

Staff Health Cash Plan

Extensive training programmes

Salary increase after probation

Qualifications

• Experience supporting clients with diverse disadvantages like mental health and homelessness.
• Ability to devise action plans with risk management skills.
• Experience in client-centered support services.

Responsibilities

• Deliver tailored support to clients, facilitating independent living.
• Engage clients in their recovery process and assist them in achieving personal goals.
• Work collaboratively with other professionals to ensure holistic outcomes.

Skills

Client-Centered Support

Risk Management

Financial Budgeting

Interpersonal Communication

Motivational Skills

Education

Relevant Social Work Qualification

Job description

Social network you want to login/join with:

Lead Support Worker - Westminster, London

Client:

SHP

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

f36292fda67c

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

About the role

We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person-centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day-to-day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.

The Westminster Floating Support Service, funded by Westminster Council, offers vital housing-related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in-house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.

About you:

• Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements, and understanding rent arrears and housing options.
• Experience of working in a client-centred support service with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high-quality risk management and needs assessment.
• A demonstrable level of experience and understanding of approaches appropriate to working with multiple disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care, and learning disabilities.
• The ability to work within a strengths and recovery-based model and engage and motivate people to move towards independence and inclusion.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. We support people in crisis and help them take final steps towards independence and employment, making a difference to 12,000 lives annually across all 32 boroughs.

We offer more than a job; we offer a chance to be part of a compassionate, driven team committed to making a difference. You'll have opportunities to lead, co-create, and inspire change in a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important info:

Closing date: Sunday 13th July at midnight

Interview date: Wednesday 23rd and Thursday 24th July via Microsoft Teams

This position requires an Enhanced DBS check for the successful applicant.

Applications will be reviewed for AI use in application questions.

Our benefits include:

• A salary increase after successful completion of a six-month probationary period
• A 37.5-hour workweek with flexible hours (core hours 10am – 4pm)
• 25 days annual leave, increasing to 30 days plus paid Bank Holidays
• A contributory pension scheme with a 5% employer contribution
• Staff Health Cash Plan and discounts
• Extensive training programmes to develop skills and knowledge