Lead Support Worker

Home Group; Felixstowe; On-site; Part time

Job summary

Join a leading organization as a Lead Support Worker, where you will make a positive impact on customers with complex mental health needs. This part-time role involves supporting individuals in developing independent living skills and coordinating activities. With a focus on collaboration and resilience, you will work in a diverse team that values inclusivity and personal growth. Enjoy flexible scheduling, comprehensive benefits, and opportunities for career advancement.

Benefits

34 days leave

Health cash plan

High street discounts

Opportunities for career growth

Supportive wellbeing tools

Qualifications

• Experience in creating person-centred support plans.
• Skills in coordinating and assessing referrals.

Responsibilities

• Support customers with daily needs and independent living skills.
• Organize community activities and manage referrals.

Skills

Collaboration

Attention to Detail

Resilience

Education

Experience in supported housing

Experience in mental health

Job description

Job Description

Lead Support Worker - (25761)

Description

Position: Lead Support Worker

Type: Temporary (until end of Oct 2025), part-time (32.5 hpw)

Pay: £13.21 to £13.63 per hour plus benefits including Health Cash Plan

Home, a place where you belong

Join a caring team that empowers you to make a positive impact on customers with complex mental health needs. As a Lead Support Worker, you'll support customers in developing skills for independent living, helping them achieve their goals. This role is rewarding and impactful.

Typical Day as a Lead Support Worker (Support Coordinator)

• Support customers with daily needs such as cleaning, paying bills, community activities, and appointments. Assist in developing skills like cooking, shopping, budgeting, maintaining tenancy, and moving to independent accommodation.
• Organize activities like cooking groups, community trips, and social events.
• Manage referrals, prepare paperwork, and coordinate visits and assessments.
• Support individuals with severe mental health issues, substance misuse, learning disabilities, or during crises.

You Bring

• Passion and experience in supporting customers to live their best lives, with collaborative working and attention to detail.
• Experience in creating person-centred support plans and supporting colleagues accordingly.
• Skills in coordinating and assessing referrals.
• Ability to work independently, stay calm under pressure, and be resilient.
• Experience in supported housing, mental health, substance misuse, learning disabilities, or autism.
• For service and on-call work, a vehicle insured for business purposes (mileage paid).

Note: Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates. This is under review.

Our Team

Be part of a diverse, inclusive team where your unique skills and experiences are valued. Supportive colleagues and a welcoming environment await you.

Job Details

• Flexible scheduling to meet customer needs, including occasional shift adjustments.
• Rolling rota covering days, evenings, weekends, and bank holidays, with shifts typically from 9am to 5/6pm, 2pm to 11pm, or sleep-ins from 7am to 3/4pm.
• Regular team meetings and training, with some lone working.
• Proficiency in technology for support plans, online learning, and collaboration.
• Enhanced DBS check required; paid for by us.

We Believe Everyone Belongs

We promote diversity and inclusion, supporting networks for multicultural, LGBTQIA+, and disability communities, making Home Group a great place to work.

What’s In It For You?

• 34 days leave (including bank holidays and a 'me day'), increasing to 39, plus time off for volunteering.
• Health cash plan saving up to £1140 annually for dental, optical, prescriptions, and therapies.
• High street discounts on shopping, holidays, and entertainment.
• Opportunities for career growth within the organization.
• Supportive wellbeing tools and resources.

For reasonable adjustments during recruitment, contact [e-mail].