Lead Support Worker

Morgan Hunt UK Ltd; City Of London; Sur place; GBP 17 000 - 25 000; Plein temps

Résumé du poste

Thames Reach is seeking an experienced Lead Support Worker to join the MIST team in London during a busy period. You will manage a caseload of clients with complex needs and support their move-on into temporary accommodation.

The role requires reliable, organised professionals who can hit the ground running, liaising with commissioners and partner agencies, maintaining accurate case notes and contributing to a robust support plan during a surge in workload.

Qualifications

• Experience in homelessness, supported accommodation, outreach or resettlement.
• Experience holding a complex caseload.
• Strong understanding of move-on and housing pathways.
• Confident working with commissioners and external agencies.
• Reliable, organised and able to hit the ground running.
• Strong communication and case-management skills.

Responsabilités

• Manage a caseload of clients with complex needs
• Support clients living in temporary accommodation
• Develop and monitor move-on plans
• Support around substance misuse, mental health, immigration and housing
• Liaise with commissioners and partner agencies, providing updates on client progress
• Maintain accurate case notes and support plans
• Identify and manage safeguarding/risk issues
• Provide experienced support to the wider team during a busy period

Connaissances

Complex caseload

Homelessness experience

Move-on housing pathways

Communication skills

Description du poste

Location: London

Start: 2nd November 2026

Duration: Temporary ongoing

The Role

Thames Reach are looking for an experienced

Lead Support Worker to join the MIST team during a particularly busy period.

MIST supports clients moving into

temporary accommodation (TA), helping them stabilise their circumstances and progress towards

move-on and sustainable housing.

With the City opening

new temporary accommodation, the team is expecting a significant increase in workload. We're therefore looking for someone

reliable, experienced and confident who can hit the ground running and provide additional support during this busy period.

Key Responsibilities

• Manage a caseload of clients with complex needs
• Support clients living in temporary accommodation
• Develop and monitor move-on plans
• Support around substance misuse, mental health, immigration and housing
• Liaise with commissioners and partner agencies, providing updates on client progress
• Maintain accurate case notes and support plans
• Identify and manage safeguarding/risk issues
• Provide experienced support to the wider team during a busy period

You'll Need

• Experience in homelessness, supported accommodation, outreach or resettlement
• Experience holding a complex caseload
• Strong understanding of move-on and housing pathways
• Confident working with commissioners and external agencies
• Reliable, organised and able to hit the ground running
• Strong communication and case-management skills

Ideal for an experienced Homelessness Support Worker, Lead Worker, Resettlement Worker, Outreach Worker or Floating Support Worker.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.