Lead Support Services Manager - Multi-Site Care

Advance Housing and Support; Leicester; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Paid holiday

Professional development

Perks at Work discounts

Long service awards

Cycle to work

Employee assistance programme

Free DBS

Pension scheme

Job summary

Advance Housing & Support is seeking an experienced Support Manager in Leicestershire to lead teams across multiple supported living and outreach services. The role covers 24/7 sleep-in provision and high standards of safeguarding, quality assurance and staff development.

You will line manage staff, monitor service quality, build relationships with commissioners and families, and support service growth while maintaining person-centred, independent living goals for the people we support.

Qualifications

• Minimum of 2 years' experience in adult health and social care, supporting people with learning disabilities and/or mental health needs.
• Experience of team leadership and staff management within health and social care.
• Experience in supported living, outreach, community or similar adult social care services.
• Strong understanding of person-centred care and support, promoting independence, choice and positive outcomes.
• Understanding of safeguarding, risk management and quality assurance.
• Strong IT literacy with digital care planning/recording systems.

Responsibilities

• Lead and directly line manage teams across multiple supported living and outreach services in Leicestershire.
• Oversee day-to-day delivery and quality of support across a varied portfolio.
• Ensure services provide person-centred, strengths-based support.
• Manage services supporting adults with learning disabilities and mental health needs in low-to-medium settings.
• Provide leadership and oversight of 24/7 supported living service, including sleep-in arrangements.

Skills

Team leadership

Communication skills

Safeguarding knowledge

Risk management

IT literacy

Autonomy

Prioritisation

Staff coaching

Staying calm under pressure

Driving

Education

NVQ/QCF Level 5 in Health and Social Care

Tools

Digital care management systems

Job description

Advance Housing & Support is seeking an experienced Support Manager in Leicestershire to lead teams across multiple supported living and outreach services. The role covers 24/7 sleep-in provision and high standards of safeguarding, quality assurance and staff development.

You will line manage staff, monitor service quality, build relationships with commissioners and families, and support service growth while maintaining person-centred, independent living goals for the people we support.