Lead, Submission Systems – ScholarOne & Editorial Manager

Oup Uk - Oxford; Oxford; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays and Christmas closure

35-hour week

Pension up to 12%

Salary Finance loans and savings

Travel to work schemes

Local discounts

Discretionary annual payment

Job summary

Oxford University Press in Oxford is seeking an experienced Submission System Manager to join a team delivering ScholarOne and Editorial Manager sites for society clients and owned journals. You will provide ongoing technical support, monitor usage, and test and update submission sites.

You will project-manage builds and migrations, train external clients, and act as SME across OUP's journals publishing programme, driving best practices and uptake of new features.

Qualifications

• Excellent communication skills, including ability to explain complex technical detail to non-specialists.
• Superior negotiation and influencing skills.
• Full configuration experience in ScholarOne Manuscripts.
• Full sysadmin experience in Editorial Manager.
• Experience in an academic publishing environment.
• Teaching or training experience.
• Experience of providing technical support.
• Good organizational skills.
• Ability to work independently, handle multiple projects, and work to tight deadlines.
• Ability to work in a team.
• Ability to learn quickly and work flexibly with varied software.
• Confidence in understanding technical processes.

Responsibilities

• Provide technical support for editors and editorial offices, answering queries and applying configuration changes.
• Run system demonstrations to support effective selection of tools for peer review.
• Deliver training to external clients on online submission systems.
• Obtain clear specifications from clients to support project management of new sites and features.
• Configure and test new/transitioned submission sites before live work.
• Coordinate global changes to online submission systems as required by the business.
• Act as a submission systems subject matter expert to support projects across OUP's journals program.
• Help train and mentor new team members working within submission systems.
• Collaborate with other teams to achieve department goals and ensure an outstanding client experience during peer review process.

Skills

Excellent communication

Negotiation skills

Teaching experience

Technical support

Teamwork

Independent worker

Adaptability

Organizational skills

Tools

ScholarOne Manuscripts

Editorial Manager

Job description

Oxford University Press in Oxford is seeking an experienced Submission System Manager to join a team delivering ScholarOne and Editorial Manager sites for society clients and owned journals. You will provide ongoing technical support, monitor usage, and test and update submission sites.

You will project-manage builds and migrations, train external clients, and act as SME across OUP's journals publishing programme, driving best practices and uptake of new features.