Lead Stakeholder Liaison – Infrastructure Projects

JN Bentley; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Mott MacDonald Bentley is seeking a skilled Third-Party Liaison Lead in Manchester to coordinate stakeholder engagement for United Utilities Framework. You will manage communications, consultations and planning support with Local Authorities, landowners and planners.

The role focuses on delivering compliant engagement strategies, minimising customer concerns, and ensuring project success through collaborative, multi-disciplinary teamwork across the North West.

Qualifications

• Proven experience in stakeholder and community engagement, preferably within large-scale infrastructure projects.
• Understanding of statutory EIA planning requirements, regulatory frameworks and stakeholder consultation best practices.
• Proven ability to implement stakeholder engagement plans that align with organisational frameworks.
• Demonstrable experience translating technical detail into appropriate external communications.

Responsibilities

• Coordinate engagement with project stakeholders across local authorities, statutory and non-statutory bodies, communities and other parties.
• Develop and deliver project-specific stakeholder engagement activities and ensure alignment with strategies.
• Identify drivers to support relationship building and issue resolution.
• Conduct stakeholder identification and mapping to categorize stakeholders by influence, interest and impact.
• Identify reputational risks and implement proactive engagement strategies.
• Manage stakeholder tools (CRM, GIS) for tracking and reporting.
• Serve as first point of contact for queries, concerns and complaints with professional responses.
• Support and deliver effective consultation activities to maximise participation.
• Prepare detailed reports meeting statutory requirements and documenting feedback.
• Monitor sentiment and provide early warnings of potential opposition.
• Collaborate with technical leads to address conflicts and resolve issues.
• Stay updated on best practices and regulatory changes.

Skills

Stakeholder engagement

Regulatory knowledge

Communication

Project coordination

Conflict resolution

Tools

CRM

GIS mapping

Job description

Mott MacDonald Bentley is seeking a skilled Third-Party Liaison Lead in Manchester to coordinate stakeholder engagement for United Utilities Framework. You will manage communications, consultations and planning support with Local Authorities, landowners and planners.

The role focuses on delivering compliant engagement strategies, minimising customer concerns, and ensuring project success through collaborative, multi-disciplinary teamwork across the North West.