Lead Solution Engineer

Salesforce, Inc.; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading technology company is seeking an Energy & Utilities Account Solution Engineer to enhance customer relationships and drive software solutions within the Energy & Utilities sector. This role involves deep industry knowledge, strong communication skills, and a passion for digital transformation, making a significant impact on client success and Salesforce's market presence.

Qualifications

• Experience with Salesforce solutions and digital transformation.
• Track record in solution engineering for enterprise software.
• Fluent in English and able to manage customer relationships.

Responsibilities

• Deliver tailored solutions to enhance customer experience.
• Lead technical aspects of the sales cycle and develop demos.
• Collaborate with sales and marketing to drive industry awareness.

Skills

Salesforce Product knowledge

Digital Transformation strategies

Solution engineering

Interpersonal communication

Time management

Team collaboration

Curiosity in technology

Problem-solving

Education

Salesforce certifications

Job description

Job Description

As an Energy & Utilities Account Solution Engineer, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. You will act as a trusted advisor to our E&U customers while aiding the customer’s transformational journey.

As an Energy & Utilities Account Solution Engineer aligned to Oil & Gas, you'll be delivering thought leadership and owning solutions to maximise opportunity at our key customer's Salesforce landscape. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

Responsibilities:
- Convey a deep understanding of the client’s industry, challenges and technology as it pertains to Salesforce’s solutions
- Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
- Coordinate and lead the entire solution cycle through close collaboration with other teams.
- Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
- Attain quarterly and annual objectives assigned by management
- Respond efficiently to RFPs
- Managing and orchestrating a wider team of solution engineers and specialists
- Lead the technical side of the sales cycle
- Co-lead and contribute to the Energy & Utilities Industry ‘Go To Market’ propositions bringing innovation to the conversation for our customers
- Support Marketing and events to drive pipeline and the industry understanding on the Salesforce industry capabilities
- Ability to lead and bring in relevant skills from the extended Salesforce teams, and ecosystem to support the solution
- Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:
- Salesforce Product knowledge and certifications.
- Experience implementing Digital Transformation strategies and delivering increased success to their customers or business.
- Track record of solution engineering, consultancy, or delivery for an enterprise software solution organisation. We are open to a variety of backgrounds for the role.
- Proven oral, written, presentation, and interpersonal communication and relationship skills.
- Proven time management skills in a dynamic team environment.
- Enjoy listening and challenging customer on their requirements and end to end process to help simplify and digitise their business.
- Experience in defining business/conceptual architectures that support the customers business and enterprise wide capabilities
- Experience in translating customer requirements into solutions.
- Ability to work as part of a team in dynamic, energising environments.
- Inquisitive, practical, and passionate about technology and sharing knowledge.
- Loves to be the first to know something and to understand why and how things happen.
-Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
- Fluent in English

Preferred Qualifications:
- Good understanding of customers' business requirements and challenges within the Energy & Utilities industry and being knowledgeable of industry-specific solutions & processes.