Lead Software Engineer - ServiceNow

TN United Kingdom; Bournemouth; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Software Engineer to join their dynamic team in Bournemouth. This role offers the chance to drive innovative solutions and enhance technology products within a collaborative environment. You will be responsible for developing high-quality production code, mentoring junior developers, and ensuring the stability of the ServiceNow platform. If you are passionate about technology and eager to make a significant impact, this exciting opportunity is perfect for you.

Qualifications

• Proficient experience with ServiceNow modules and platform concepts.
• Strong analysis and problem-solving skills to ensure platform stability.

Responsibilities

• Develops secure high-quality production code and reviews code from others.
• Identifies opportunities to automate remediation of recurring issues.

Skills

ServiceNow platform concepts

REST API integrations

Problem-solving

Mentoring junior developers

Strong communication skills

Education

Formal training or certification on ServiceNow

Job description

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Lead Software Engineer - ServiceNow, Bournemouth

Location: Bournemouth, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: a5d59d3cab5c

Job Views: 4

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Employee Experience team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on ServiceNow platform concepts and proficient applied experience
• Demonstrated expertise in at least two ServiceNow Modules
• Experience working on system integrations between ServiceNow and other applications using REST API
• Strong analysis, problem-solving, and decision-making skills
• Ability to debug issues and find new ways of proactive monitoring to ensure platform stability
• Ability to mentor junior developers, fostering a collaborative and innovative team environment
• Strong communication skills to clarify requirements with stakeholders and collaborate effectively with the team