Lead Shift Production Manager

c2c; London Borough of Newham; On-site; GBP 65,000 - 90,000; Full time

Job summary

c2c is seeking a dependable engineering leader to provide line management for the SPM team at East Ham and ensure their competence for duties. You will manage rosters, coordinate between East Ham and Shoeburyness depots, and oversee safety, quality, and performance targets to meet daily train diagrams.

The role requires strong depot operations experience, ACMS competence, and ability to drive improvements across two depots. You will act as SOROS specialist and Chief Fire Warden when on duty.

Qualifications

• Recognised qualification in Mechanical, Electrical, Electronic or Systems Engineering.
• Detailed knowledge of traction and rolling stock maintenance (including procedures and operation).
• Experience in managing depot operations, ideally acting as a Shift Production Manager.
• Experience in managing depots and fleet maintenance.
• Ability to organise schedules, activities and resources; sets up and monitor timescales and plans.
• ACMS competence assessor.
• Exercises a high level of decision making based upon experience and engineering knowledge related to T&RS maintenance and incident management.
• Good written communication, including writing reports and investigations in a clear and concise manner on all accidents/incidents and specific projects.

Responsibilities

• Line management of 6 x Shift Production Managers at East Ham.
• Management of competence amongst the SPM population and ACMS assessments implementation.
• Direct and coordinate depot activity on a shift basis, including safety of staff in maintenance, servicing, cleaning, shunting, and train preparation, and allocation of train crew.
• Liaison with other departments, contractors and depots to ensure service delivery plans are met and defects are handled per safety and quality specs.
• Ensure activities comply with ISO 9001 standards and business quality manuals.
• Collaborate with Shoeburyness depot teams to improve joint operations and efficiency of train formation, cleaning and maintenance.
• Maintain records of work activity, logs of events and safety-related incidents.
• Maintain unit mileage and utilisation records for allocated fleet.
• Prepare shift production plans for East Ham and Shoeburyness depots per SLAs.
• Identify technical/logistical problems and solve locally where possible.
• Act as specialist for the SOROS fleet management system for both depots.
• Ensure safe working environment and report incidents per safety standards; undertake workplace inspections.
• Propose amendments to working practices between c2c and Alstom to improve operations.
• Coordinate technical investigations into defects and incidents as required.
• Prepare safety and quality documentation for the role.
• Act as Chief Fire Warden for East Ham depot when on duty.

Skills

Engineering qualification

Traction & rolling stock

Depot operations

Fleet maintenance

Scheduling & planning

ACMS assessor

Decision making

Technical reporting

Education

Engineering degree

Job description

Department: Engineering and Sustainability

Location: East Ham Depot

Description

The purpose of this role is to provide line management responsibilities for the SPM team at East Ham and to take responsibility for their competence to carryout their duties. You would be responsible for:

• The creation and management of the SPM roster, including Level 1 on call
• Developing and implementing combined working arrangements with Shoeburyness Depot and implementing performance metrics to measure effectiveness
• Providing safe, reliable, well presented trains for service at the optimum time.
• The safe working arrangements of East Ham depot so as to produce the required number of train sets to meet the daily diagram requirements.
• Ensuring the implementation of statutory and mandatory schedules, instructions and standards, which govern the safety of staff, contractors and the product (train sets).
• Accountable for achieving the highest standards of quality, in accordance with ISO 9001 procedures

Key Responsibilities

• Line management of 6 x Shift Production Managers at East Ham
• Responsible for the management of competence amongst the SPM population. This must include the correct use of and the implementation of ACMS assessments
• Responsible on a shift basis for the direction and co-ordination of all depot activity, including safety of staff engaged in maintenance, servicing, cleaning of train sets, shunting, working and preparation of train sets, the allocation of train crew to specific duties and plant maintenance work.
• Responsible for liaison with other departments, contractors and organisations, particularly train maintenance contractor shift managers, c2c Service Delivery Centre and Shoeburyness Depot Supervisors to ensure that train service delivery plans are met and defective units are dealt with appropriately in line with business specifications of safety and quality.
• Responsible for ensuring that all activities are performed in accordance with approved schedules and instructions that meet the ISO 9001 standards shown in the Quality Manual and ensuring that activities meet the required levels of productivity.
• Responsible for working with the Depot management teams at Shoeburyness, offering specialist competence to improve the way both depots operate together and to make the formation, preparation, cleaning and maintenance of trains more efficient
• Responsible for ensuring that all records of work activity and control are correctly maintained, including logs of events and safety related incidents.
• Responsible for ensuring that the maintenance of unit mileage and utilisation records for allocated fleet is carried out.
• Responsible for ensuring that the preparation of shift production plans for train sets at East Ham and Shoeburyness depots are completed in accordance with service level agreements.
• Responsible for the identification of technical and logistical problems, and where possible to solve locally.
• Acts as specialist for the SOROS fleet management system for both East Ham and Shoeburyness Depots
• Responsible for ensuring a safe working environment for all staff and contractors in accordance with the c2c Safety Manual, local safety instructions and legislative health and safety standards. Undertake workplace inspections of East Ham depot on a regular basis and ensure that any accident/incident (including ‘near misses’) involving any staff or contractors working on the depot are properly reported and investigated.
• Reviews and proposes amendments to working practices between c2c and Alstom at East Ham with a view to continually improving the operation.
• Responsible for the co-ordination of technical investigations into defects and incidents as required.
• Prepares safety and quality documentation in accordance with the role.
• Act as Chief Fire Warden for East Ham depot when on duty

Skills, Knowledge & Expertise

Essential

• Recognised qualification in Mechanical, Electrical, Electronic or Systems Engineering
• Detailed knowledge of traction and rolling stock maintenance (including procedures and operation).
• Must have experience in managing depot operations, ideally acting as a Shift Production Manager
• Experience in managing depots and fleet maintenance
• Ability to organise schedules, activities and resources; sets up and monitor timescales and plans.
• ACMS competence assessor
• Exercises a high level of decision making based upon experience and engineering knowledge related to T&RS maintenance and incident management.
• Good written communication, including writing reports and investigations in a clear and concise manner on all accidents/incidents and specific projects

Desired

• Experience in managing contracted – out maintenance
• Specialist Knowledge: Understands technical aspects of work.