Lead Shift Production Manager

c2c rail; City Of London; On-site; GBP 65,000 - 75,000; Full time

Job summary

c2c is seeking a Lead Shift Production Manager at East Ham Depot. You will manage the SPM team, ensuring safe, reliable trains and optimal daily performance, coordinating with Shoeburyness and other depots.

Role requires extensive depot operations experience, strong leadership, and proven ability to implement schedules, safety standards and quality controls across multiple shifts.

Qualifications

• Recognised qualification in Mechanical, Electrical, Electronic or Systems Engineering.
• Experience in managing depot operations and fleet maintenance.
• Ability to organise schedules, activities and resources; set up timescales and plans.
• ACMS competence assessor experience is desirable.
• Strong written communication for reports and investigations.

Responsibilities

• Line management of 6 x Shift Production Managers at East Ham.
• Direct the coordination of depot activity, safety, maintenance, and train preparation.
• Liaise with other departments, contractors, and depots to meet service plans and safety standards.
• Ensure activities comply with ISO 9001 quality procedures and business specs.
• Prepare shift production plans and maintain logs of events and safety incidents.
• Act as Chief Fire Warden when on duty and drive continuous operation improvements.

Skills

Line management

Depot operations

Scheduling & planning

ACMS competence assessor

Decision making

Written communication

Contracted maintenance

Specialist knowledge

Education

Qualified in Mechanical, Electrical, Electronic or Systems Engineering

Job description

Lead Shift Production Manager

Department: Engineering and Sustainability

Employment Type: Full Time

Location: East Ham Depot

Reporting To: Lance Harrison

Description

The purpose of this role is to provide line management responsibilities for the SPM team at East Ham and to take responsibility for their competence to carryout their duties. You would be responsible for:

• The creation and management of the SPM roster, including Level 1 on call
• Developing and implementing combined working arrangements with Shoeburyness Depot and implementing performance metrics to measure effectiveness
• Providing safe, reliable, well presented trains for service at the optimum time.
• The safe working arrangements of East Ham depot so as to produce the required number of train sets to meet the daily diagram requirements.
• Ensuring the implementation of statutory and mandatory schedules, instructions and standards, which govern the safety of staff, contractors and the product (train sets).
• Accountable for achieving the highest standards of quality, in accordance with ISO 9001 procedures

Key Responsibilities

• Line management of 6 x Shift Production Managers at East Ham
• Responsible for the management of competence amongst the SPM population. This must include the correct use of and the implementation of ACMS assessments
• Responsible on a shift basis for the direction and co-ordination of all depot activity, including safety of staff engaged in maintenance, servicing, cleaning of train sets, shunting, working and preparation of train sets, the allocation of train crew to specific duties and plant maintenance work.
• Responsible for liaison with other departments, contractors and organisations, particularly train maintenance contractor shift managers, c2c Service Delivery Centre and Shoeburyness Depot Supervisors to ensure that train service delivery plans are met and defective units are dealt with appropriately in line with business specifications of safety and quality.
• Responsible for ensuring that all activities are performed in accordance with approved schedules and instructions that meet the ISO 9001 standards shown in the Quality Manual and ensuring that activities meet the required levels of productivity.
• Responsible for working with the Depot management teams at Shoeburyness, offering specialist competence to improve the way both depots operate together and to make the formation, preparation, cleaning and maintenance of trains more efficient
• Responsible for ensuring that all records of work activity and control are correctly maintained, including logs of events and safety related incidents.
• Responsible for ensuring that the maintenance of unit mileage and utilisation records for allocated fleet is carried out.
• Responsible for ensuring that the preparation of shift production plans for train sets at East Ham and Shoeburyness depots are completed in accordance with service level agreements.
• Responsible for the identification of technical and logistical problems, and where possible to solve locally.
• Acts as specialist for the SOROS fleet management system for both East Ham and Shoeburyness Depots
• Responsible for ensuring a safe working environment for all staff and contractors in accordance with the c2c Safety Manual, local safety instructions and legislative health and safety standards. Undertake workplace inspections of East Ham depot on a regular basis and ensure that any accident/incident (including 'near misses') involving any staff or contractors working on the depot are properly reported and investigated.
• Reviews and proposes amendments to working practices between c2c and Alstom at East Ham with a view to continually improving the operation.
• Responsible for the co-ordination of technical investigations into defects and incidents as required.
• Prepares safety and quality documentation in accordance with the role.
• Act as Chief Fire Warden for East Ham depot when on duty

Skills, Knowledge & Expertise

Essential

• Recognised qualification in Mechanical, Electrical, Electronic or Systems Engineering
• Detailed knowledge of traction and rolling stock maintenance (including procedures and operation).
• Must have experience in managing depot operations, ideally acting as a Shift Production Manager
• Experience in managing depots and fleet maintenance
• Ability to organise schedules, activities and resources; sets up and monitor timescales and plans.
• ACMS competence assessor
• Exercises a high level of decision making based upon experience and engineering knowledge related to T&RS maintenance and incident management.
• Good written communication, including writing reports and investigations in a clear and concise manner on all accidents/incidents and specific projects

Desired

• Experience in managing contracted – out maintenance
• Specialist Knowledge: Understands technical aspects of work.