Lead Salesforce Product Owner

Arc IT Recruitment Limited; Greater London; On-site; GBP 110,000 - 135,000; Full time

Benefits offered by this job

20% Bonus

Excellent Benefits

Job summary

Arc IT Recruitment Limited in London is seeking a Lead Salesforce Product Owner for a senior, hands-on leadership role in a fast-growing business. You will own Salesforce end-to-end, shaping strategy, roadmap, backlog, releases and technical debt across Sales, Marketing and Operations.

Reporting to the Director of Technology, you will engage with senior and C-suite stakeholders, manage external partners, and balance 70% ownership with 30% hands-on configuration and development using declarative

Qualifications

• 5+ years owning Salesforce products and roadmaps in a business-critical environment.
• End-to-end platform ownership, including BAU, support, releases and technical debt.
• Strong declarative skills and working knowledge of Apex, SOQL, LWC and APIs.
• Experience influencing and challenging senior stakeholders.
• Line management experience and experience managing consultancies or delivery partners.
• Commercial, delivery-focused approach with interest in AI and automation.

Responsibilities

• Own Salesforce end-to-end strategy, roadmap and release management.
• Manage backlog, BAU support and technical debt across Sales, Marketing and Operations.
• Lead stakeholder and vendor relationships; collaborate with senior leadership.
• Balance ownership with hands-on declarative configuration and light Apex/LWC work.

Skills

Salesforce ownership

Stakeholder management

Line management

Vendor management

Hands-on Salesforce

Tools

Apex

SOQL

LWC

APIs

Job description

Lead Salesforce Product Owner

London, 4 days a week in the office, Permanent, circa £120k + 20% bonus + excellent benefits

I'm working with a fast-growing, private equity-backed business to appoint a Lead Salesforce Product Owner. This is a senior product leadership role that stays hands-on.

Salesforce is the organisation's core system. You will own it end to end, covering strategy, roadmap, backlog, releases, BAU support and technical debt across Sales, Marketing and Operations. Reporting to the Director of Technology, you will work with a high degree of autonomy and engage directly with senior and C-suite stakeholders.

Around 70% of the role is product ownership, stakeholder management, line management and vendor management, including an outsourced delivery partner. The remaining 30% is hands-on: declarative configuration and Flow, solution and design review, selected Apex/LWC development, and support on complex issues.

The org was built in-house and has grown quickly. The priority now is to mature it: rationalise automation, reduce technical debt and strengthen release management, building on a recent move to CI/CD.

Key requirements:

• 5+ years owning Salesforce products and roadmaps in a business-critical environment
• End-to-end platform ownership, including BAU, support, releases and technical debt, not only project delivery
• Strong declarative skills and working knowledge of Apex, SOQL, LWC and APIs
• Experience influencing and challenging senior stakeholders
• Line management experience and experience managing consultancies or delivery partners
• A commercial, delivery-focused approach and a practical interest in AI and automation