Lead QA Engineer - AI-Driven Automation & CI/CD

Arthur J. Gallagher & Co. (AJG); United Kingdom; On-site; GBP 67,000 - 104,000; Full time

Benefits offered by this job

Competitive compensation

Benefits program

Career development opportunities

Collaborative culture

Global reach and impact

Job summary

Gallagher in India seeks an Experienced Associate Quality Engineering Lead to validate and assure quality across systems. You will define test strategies, lead automated testing efforts, and collaborate with engineering, product, and design to ensure superior outcomes.

The role requires guiding QA initiatives across the full product lifecycle, mentoring the QA team, and introducing AI-driven testing capabilities to improve coverage and insights.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field (or equivalent experience).
• 6+ years of overall experience in Software Quality Engineering
• Strong experience leading both manual and automated testing in Agile environments
• Experience supporting CI/CD-driven deployments
• Strong understanding of insurance domain—policy, commissions, premiums, claims, billing etc.
• Preferred: experience testing complex, highly integrated enterprise systems including cloud, distributed and legacy platforms
• Hands on experience with automated testing tools Selenium, AccelQ, Cypress, Postman-API, AppDynamics, etc. or similar tools
• Understanding of prompt engineering principles applied to test generation and validation
• Familiarity with AI agent frameworks applied to testing workflows
• Familiarity with cloud data warehouse platforms (Snowflake, Azure Synapse, BigQuery)
• Strong technical troubleshooting and problem-solving skills

Responsibilities

• Lead the QA team in defining and executing comprehensive QA strategies, test plans, and test cases.
• Drive adoption of automated testing tools and frameworks to improve testing efficiency, coverage, and reliability.
• Introduce and scale AI-driven QA capabilities, including intelligent test case generation, prioritization, and insights.
• Define and establish QA metrics and KPIs to measure testing effectiveness and drive continuous improvement.
• Oversee defect triage, root cause analysis, and quality risk assessments across releases.
• Stay current with industry trends in test automation, AI-assisted testing, and quality engineering practices.
• Review product requirements, specifications, and user stories; translate them into detailed test plans and comprehensive test suites.
• Define and execute test strategies for new and existing features, including functional, end-to-end, regression, security, and exploratory testing.
• Ensure full verification of the software stack through manual and automated testing.
• Investigate and troubleshoot issues reported by customers or internal stakeholders.
• Lead the design, implementation, and maintenance of automated test frameworks.
• Collaborate with development teams to integrate automated tests into CI/CD pipelines.
• Ensure scalable and maintainable automation solutions aligned with product architecture.
• Own defect submission, tracking, validation, and closure throughout the SDLC.
• Partner closely with engineering and product teams to ensure timely resolution of quality issues.
• Monitor defect trends and implement preventive quality improvements.
• Collaborate with product owners and software engineers to align quality standards and priorities.
• Participate in release planning and deployment activities, ensuring smooth and successful releases.
• Ensure QA alignment with business goals, user expectations, and technical requirements.
• Integrate automated tests into CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.
• Apply technical troubleshooting and risk-based testing approaches across complex systems.
• Support Agile ceremonies and coordinate test planning, execution, and reporting.
• Collaborate with product owners and SMEs for requirement analysis and data mapping clarifications.
• Ensure timely QA deliverables aligned with sprint goals and release timelines.

Skills

Leadership

Automation testing

CI/CD

AI-driven testing

Test strategy

Mentoring

Education

Bachelor’s degree in Computer Science or related field

Tools

Selenium

AccelQ

Cypress

Postman-API

AppDynamics

Jenkins

GitHub Actions

Azure DevOps

Job description

Gallagher in India seeks an Experienced Associate Quality Engineering Lead to validate and assure quality across systems. You will define test strategies, lead automated testing efforts, and collaborate with engineering, product, and design to ensure superior outcomes.

The role requires guiding QA initiatives across the full product lifecycle, mentoring the QA team, and introducing AI-driven testing capabilities to improve coverage and insights.