Lead Project & Program Manager: Delivery and Portfolio Office Enablement and Medical Device Enablement

Wolters Kluwer - Financial Services Solutions; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Wolters Kluwer Health seeks a seasoned Lead Project & Program Manager to drive complex, cross-functional initiatives across Operations Enablement, Quality, Regulatory Affairs, Clinical, Operations, Product, Commercial and Technology.

You will build integrated plans, align stakeholders, manage risks, and ensure adoption of new processes and systems while upholding quality and regulatory standards in a highly regulated medical device environment.

Qualifications

• Bachelor's degree in a related discipline is preferred.
• Advanced degree is a plus.
• Experience leading complex, cross-functional programs in regulated environments.

Responsibilities

• Lead and manage a portfolio of medical device enablement programs across multiple cross-functional workstreams.
• Develop and maintain comprehensive project plans with scope, timelines, governance, resources, risks, and success metrics.
• Drive QMS migration, enhancement, and optimization with readiness and user adoption.
• Collaborate with Quality, Regulatory, Clinical, Operations, Product, Commercial, and Technology teams to align with business objectives and regulatory requirements.
• Facilitate cross-functional planning, requirements gathering, prioritization, decision-making, and issue resolution.
• Prepare executive-level reporting, portfolio updates, risk assessments, and decision-support materials for senior leadership.
• Proactively manage budget, resources, timelines, and regulatory considerations.
• Identify opportunities to improve planning, governance, and continuous improvement across the lifecycle.
• Support organizational change management and adoption of new processes and tools.
• Foster accountability, collaboration, and operational excellence.

Skills

Strategic Program Leadership

Cross-functional StakeholderManagement

Change Management & Adoption

Risk & Dependency Management

Continuous Improvement

Executive Communication

Regulatory & Quality Awareness

Agile Delivery Practices

Collaborative Leadership

Education

Bachelor's degree in Business/Engineering/Life Sciences/Healthcare

Advanced degree

Job description

About the Role

Wolters Kluwer Health is seeking a highly experienced Lead Project & Program Manager to drive complex, cross-functional initiatives that enhance the organization's capability to develop, launch, and sustain medical device products. This role will oversee a strategic portfolio of enablement programs spanning Operations Enablement, Quality, Regulatory Affairs, Clinical, Operations, Product, Commercial, and Technology functions. The successful candidate will be responsible for building and executing integrated project plans, aligning stakeholders across the business, managing risks and dependencies, and ensuring successful adoption of new processes, systems, and ways of working. A key objective of this role is to continuously improve the organization's medical device delivery capabilities while maintaining the highest standards of quality, compliance, and operational readiness.

Key Responsibilities

• Lead and manage a portfolio of medical device enablement programs, coordinating multiple cross-functional workstreams, dependencies, milestones, and outcomes.
• Develop and maintain comprehensive project plans that clearly define scope, timelines, governance structures, resource requirements, risks, dependencies, and success metrics.
• Drive Quality Management System (QMS) migration, enhancement, and optimization initiatives, ensuring organizational readiness, training effectiveness, stakeholder alignment, and user adoption.
• Collaborate closely with Quality, Regulatory Affairs, Clinical, Operations, Product, Commercial, and Technology teams to align program execution with business objectives and regulatory requirements.
• Facilitate cross-functional planning, requirements gathering, prioritization, decision-making, and issue-resolution activities across a complex matrix organization.
• Prepare and deliver executive-level reporting, portfolio updates, risk assessments, and decision-support materials for senior leadership.
• Proactively manage project constraints, including budget, resources, timelines, operational impacts, and regulatory considerations.
• Identify and implement opportunities to improve planning processes, execution discipline, governance, handoffs, and continuous improvement practices throughout the medical device lifecycle.
• Support organizational change management efforts, driving adoption of new processes, quality standards, tools, and operating models.
• Foster a culture of accountability, collaboration, continuous improvement, and operational excellence.

Required Qualifications

• Education: Bachelor's degree in Business, Engineering, Life Sciences, Healthcare, or a related discipline is preferred. Advanced degree is a plus.
• Experience: Significant experience leading complex project and program management initiatives within large, cross-functional, and matrixed organizations.
• Proven experience delivering business transformation, operational excellence, or enterprise change programs.
• Experience working within regulated industries such as medical devices, life sciences, healthcare, pharmaceuticals, or other highly regulated environments.
• Demonstrated success managing integrated project plans with multiple workstreams, stakeholders, dependencies, and competing priorities.
• Strong track record of managing governance forums, risk mitigation, resource planning, budgets, timelines, and executive communications.
• Exceptional stakeholder management, communication, presentation, facilitation, and organizational skills.
• Experience working with global teams, executive stakeholders, and third-party vendors.
• Practical understanding of Agile methodologies and the ability to apply Agile principles effectively within business and operational environments.

Preferred Qualifications

• Project Management Professional (PMP) certification strongly preferred.
• Direct experience supporting medical device development, enablement, quality systems, regulatory compliance, or product lifecycle management initiatives.
• Experience leading Quality Management System (QMS) implementations, migrations, or transformation programs.
• Agile certification (Scrum Master, SAFe, AgilePM, or equivalent) or demonstrated success applying Agile practices in cross-functional initiatives.
• Familiarity with medical device regulations, quality systems, and compliance frameworks.

Success Profile

The ideal candidate is a strategic and hands‑on program leader who excels in navigating ambiguity, influencing without authority, and delivering results in highly regulated environments. They are equally comfortable engaging executive stakeholders, managing detailed project execution, and driving sustainable organizational change that improves medical device delivery performance. Key competencies include:

• Strategic Program Leadership
• Cross-functional Stakeholder Management
• Change Management & Adoption
• Risk & Dependency Management
• Continuous Improvement
• Executive Communication
• Regulatory & Quality Awareness
• Agile Delivery Practices

Employer Value & Culture

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you belong.

Wolters Kluwer reported 2025 annual revenues of €6.1billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.

Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

Diversity & Inclusion

We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

Well‑Being & Benefits

• Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
• Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being.

Compliance & Privacy

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