Lead Programme Technical Engineer – Security & IT Solutions

North; Greater London; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Generous holiday entitlement

Contributory pension scheme

Healthcare and wellbeing programmes

Professional development and training

Flexible working arrangements

Employee assistance programmes

Job summary

North is seeking a Lead Programme Technical Engineer to own and deliver all aspects of technical solution delivery for North Public Services key customers in the UK. The role focuses on safety and security technology solutions, coordinating with Design Authorities to meet objectives on projects and services.

You will lead installation, triage issues, and ensure projects stay on time and within budget, while developing the team and reporting to the Programme Manager.

Qualifications

• Ideally qualified to diploma level.
• Strong understanding of network infrastructure including firewalls, core, distribution and edge switches.

Responsibilities

• Collaborate with customers and North teams to deliver solutions that address business challenges.
• Define and deliver project scope, objectives, plans, timelines, and deliverables with stakeholders.
• Identify and coordinate required resources, including personnel, equipment, and materials.
• Lead project kick-off activities, ensuring clear communication of objectives, roles, and responsibilities.
• Oversee technical installation, system programming, commissioning, and customer training.
• Ensure customer infrastructure is maintained through patching and updates.
• Manage fault triage processes and coordinate attendance by Field Service Engineers.
• Oversee engineer performance and maintenance of customer assets.
• Support ongoing technical training and development of Field Service Engineers.

Skills

Leadership

Communication

Project management

Risk management

Health & Safety awareness

Education

Diploma level qualification

Tools

Microsoft Project

Hyper-V

VMware

Genetec

Milestone

Gallagher

Lenel

Veracity

Job description

North is seeking a Lead Programme Technical Engineer to own and deliver all aspects of technical solution delivery for North Public Services key customers in the UK. The role focuses on safety and security technology solutions, coordinating with Design Authorities to meet objectives on projects and services.

You will lead installation, triage issues, and ensure projects stay on time and within budget, while developing the team and reporting to the Programme Manager.