Lead Product Manager - AI Evaluations

Cleo; United Kingdom; Hybrid; GBP 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Competitive compensation package

Flexible work-life balance

25 days annual leave plus public holidays

6% employer‑matched pension

Private medical insurance

Parental leave enhancements

OpenAI subscription covered

Mental health support

Sabbatical after 4 years

Zusammenfassung

A fintech startup is hiring an AI-focused Product Manager to lead product strategy for chat experiences. The role requires extensive product management experience and a strong grasp of LLMs. You will collaborate with cross-functional teams to ensure product effectiveness and user engagement. A competitive compensation package with flexible working options is offered, alongside numerous benefits aimed at supporting employees' well-being and professional growth.

Qualifikationen

• Extensive product-management experience building products that utilise LLMs and applied AI.
• Strong prioritisation skills with the ability to focus a team on impactful work.
• Creative in approaching product challenges related to financial management.
• Experience with behaviour-change products and financial wellbeing features.
• Strong prioritisation and leadership of cross-functional teams.

Aufgaben

• Lead the product strategy for Cleo’s Chat experiences.
• Collaborate closely with ML engineers, data scientists and analysts.
• Define and track success metrics related to customer engagement and retention.
• Prioritise high-impact opportunities and focus the squad on what matters most.
• Translate data capabilities into intuitive user experiences.
• Ensure the squad is aligned on product direction and decisions.
• Iterate the product based on user insights, data and testing outcomes.

Kenntnisse

Extensive product-management experience

Experience with LLMs

Strong prioritisation skills

Collaborative and inclusive leadership

Creativity in product challenges

Cross-functional leadership

Stakeholder communication

Creative fintech thinking

Ownership mindset

Engaging conversations with users

Jobbeschreibung

About Cleo

At Cleo, we’re not just building another fintech app. We’re on a mission to fundamentally change humanity’s relationship with money by putting a hyper‑intelligent financial advisor in everyone’s pocket.

About The Role

We are hiring an AI‑focused Product Manager to join our Chat pillar, building evaluation systems for our large‑language‑model chatbots. As a Lead Product Manager you’ll work closely with engineers, designers, data scientists, analysts and writers on our core AI chatbot.

Key Responsibilities

• Lead the product strategy for Cleo’s Chat experiences.
• Collaborate closely with ML engineers, data scientists and analysts to launch new products with a global focus.
• Define and track success metrics related to customer engagement, retention and financial well‑being.
• Prioritise high‑impact opportunities and focus the squad on what matters most.
• Translate complex data capabilities (e.g., LLMs and ML models) into intuitive user experiences.
• Ensure the squad is aligned and involved in product direction and key decisions.
• Continuously iterate on the product based on user insights, data and testing outcomes.

What We’re Looking For

• Extensive product‑management experience building products that utilise LLMs and applied AI.
• Experience working with evaluation frameworks.
• Hands‑on experience building and launching products from scratch.
• Experience with behaviour‑change products.
• Strong prioritisation skills with the ability to focus a team on impactful work.
• Collaborative and inclusive leadership style with a track record of empowering cross‑functional teams.
• Ability to clearly communicate product decisions and trade‑offs to stakeholders.
• Creativity in approaching product challenges and rethinking how people manage finances.
• High energy and ownership mindset focused on driving measurable outcomes.
• Passion for building tools that improve users’ financial lives through engaging, meaningful conversations.

What Do You Get for All Your Hard Work?

• A competitive compensation package (base + equity) with bi‑annual reviews, aligned to quarterly OKR planning cycles. The public progression framework and salary bandings can be viewed here: https://cleo-ai.progressionapp.com/
• Work at one of the fastest‑growing tech startups backed by top VC firms such as Balderton & EQT Ventures.
• A clear progression plan – we want you to keep growing by leading others, challenging the status quo and owning your impact.
• Flexibility to maintain a healthy work‑life balance. Work where you work best – globally distributed team. Hybrid options for London staff and optional travel for non‑London staff.

Other Benefits

• Company‑wide performance reviews every 6 months.
• Generous pay increases for high‑performing team members.
• Equity top‑ups for team members when promoted.
• 25 days annual leave plus public holidays, with an additional day for every year at Cleo (up to 30 days).
• 6% employer‑matched pension (UK).
• Private medical insurance via Vitality, dental cover and life assurance.
• Enhanced parental leave.
• 1‑month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in‑person.
• We’ll pay for your OpenAI subscription.
• Online mental health support via Spill.
• Workplace nursery scheme.
• And many more!

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neuro‑divergent people, parents, carers and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

Download the Test Flight

App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up for our TestFlight version of the app and explore the functionality and features: https://testflight.apple.com/join/fDG9hWng