Lead Product Manager, Risk Decisioning

Cleo

Greater London

On-site

GBP 120,000 - 160,000

Full time

2 days ago
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Benefits offered by this job

Meaningful equity
Comprehensive health
Dental and vision insurance
Mental health support
Paid sabbatical after four years
Learning & development platform
Pension or retirement contributions
Location-specific leave entitlements

Job summary

Cleo in the United Kingdom is seeking a hands-on Lead Product Manager to drive Cleo’s Pay Later risk decisioning roadmap. You’ll build the risk models, credit limits and policies that decide who qualifies for Pay Later and how much credit they get, leading a cross-functional squad across Engineering, ML and Risk.

Deep fintech risk experience, model literacy across the full ML lifecycle, and a proven ability to move business metrics on a fast‑scaling product are essential.

Qualifications

  • Fintech risk/credit/underwriting experience with ML lifecycle literacy.
  • Proven track record of moving business metrics on a fast-scaling product.
  • Comfort with ambiguity and trade-offs between pricing, limits and credit risk.
  • Strong data fluency, runs A/B tests, and can translate data into stories.
  • Experience working with legal, compliance and banking partners in the US.

Responsibilities

  • Improve risk models through approval, testing and rollout.
  • Set credit limits and pricing policy with new risk grids.
  • Own bureau data partnerships (TransUnion) and data feeding models.
  • Spot and fix data/reporting gaps with central data teams.
  • Build solutions to catch fraud within Pay Later.

Skills

Fintech risk
Credit under‑writing
ML lifecycle
Data fluency
SQL
Cross‑functional leadership

Tools

SQL
TransUnion data

Job description

Most money apps talk at you. Cleo talks back

We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process For everyone, whatever their background or balance.

The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.

We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.

Follow us on LinkedIn for new features and the occasional roast

Meet The Team

Here at Cleo we have team of ~135 member in our Credit Pillar. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap.
About The Role
We’re hiring a hands-on Lead Product Manager to drive Cleo’s Pay Later risk decisioning roadmap. You’ll build the risk models, credit limits and policies that decide who qualifies for Pay Later and how much credit they get, leading a cross-functional squad across Engineering, ML and Risk.
Key Responsibilities

  • Improve our risk models, taking them through approval, testing and rollout

  • Set credit limits and pricing policy, including new risk grids and spending power rules

  • Own our bureau data partnership (TransUnion) - what data we collect, when, and how it feeds our models

  • Spot and fix gaps in our data and reporting, working with central data teams

  • Build solutions to catch fraud within Pay Later

What We're Looking For
  • Deep, hands‑on experience in fintech risk, credit or underwriting - model‑literate across the full ML lifecycle, from discovery to deployment

  • Proven record of moving business metrics (not just feature‑level metrics) on a fast‑scaling product

  • Comfort owning ambiguity - working with limited data, unproven models & pending approvals, and making the trade‑offs between pricing, limits and credit risk

  • Strong data fluency‑runs A/B tests, writes SQL and translates data into compelling stories

  • Deep understanding of US consumer finance regulation (e.g. Reg Z, Reg B), with experience working alongside legal, compliance and banking partners

What we offer

We offer benefits package built to support you in and out of work. Benefits vary by country and include:

  • meaningful equity
  • comprehensive health
  • dental and vision insurance
  • mental health support
  • a paid one-month sabbatical after four years
  • a learning and development platform
  • pension or retirement contributions
  • location-specific leave entitlements

For the full breakdown on what's available in your location, visit our Candidate Hub.

What Matters

Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their metris.

We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.

We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

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