Lead Product Manager

Co-op Digital; Manchester; Hybrid; GBP 63,000 - 73,000; Full time

Benefits offered by this job

Annual bonus

28 days holiday

Pension contributions up to 10%

Private healthcare

Onsite gym access (Manchester HQ)

Staff discount on Co-op products

Flexible working options

Job summary

Co-op Digital in Manchester is seeking a Lead Product Manager to shape the vision, strategy and direction for a product, collaborating with technology, design, delivery and the wider business to deliver customer-focused solutions.

You'll lead development from discovery to delivery, balancing customer outcomes, commercial priorities and technical considerations, with a hybrid working pattern in Manchester city centre.

Qualifications

• Significant product management experience, including defining product strategies and leading complex products or initiatives.
• Strong stakeholder management skills, with the ability to influence and build relationships across a range of teams and seniority levels.
• Experience using customer insights, research and data to inform decisions and prioritise work.
• The ability to translate business goals into clear product outcomes, roadmaps and measurable objectives.
• Strong communication skills, with the ability to explain complex ideas clearly to different audiences.
• An understanding of agile ways of working and experience working in cross-functional product teams.

Responsibilities

• Define and communicate a clear vision, strategy and roadmap for your product
• Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions
• Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes
• Use customer insight, feedback and data to identify opportunities and prioritise product improvements
• Manage and maintain a well-prioritised product backlog, helping teams focus on the highest-value work
• Measure product performance and use evidence and insights to inform future decisions and investments
• Build strong relationships across product, engineering, design and business teams to drive collaboration and alignment

Skills

Product management

Stakeholder management

Data-driven decisions

Roadmaps

Communication

Job description

Lead Product Manager
£63,000 - £73,000 plus private healthcare, pension with up to 10% employer contributions and many more great benefits (Work Level 5)
Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office as needed, typically twice per month (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

We’re reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.

We're looking for Lead Product Managers to join our Product team and help us create products and services that make a real difference for our customers, members and colleagues. In this role, you'll set the vision, strategy and direction for your product, working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. You'll lead product development from discovery through to delivery, making informed decisions that balance customer outcomes, commercial priorities and technical considerations.

Why this role matters

As a Lead Product Manager, you'll play a key role in helping us deliver great experiences for our customers, members and colleagues. You'll have the opportunity to influence strategic decisions, shape product direction and lead meaningful change across the business. This is a role where you'll combine big-picture thinking with hands‑on product leadership, working with talented people from a range of disciplines to solve complex problems and deliver measurable outcomes. As part of our wider product community, you'll have opportunities to apply your skills across different products and business areas as priorities evolve, building broad experience and helping us deliver the greatest value for Co-op. This may include moving between product teams over time, giving you the chance to develop new expertise while supporting changing business needs.

What you’ll do

• Define and communicate a clear vision, strategy and roadmap for your product
• Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions
• Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes
• Use customer insight, feedback and data to identify opportunities and prioritise product improvements
• Manage and maintain a well‑prioritised product backlog, helping teams focus on the highest‑value work
• Measure product performance and use evidence and insights to inform future decisions and investments
• Build strong relationships across product, engineering, design and business teams to drive collaboration and alignment

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

• Significant product management experience, including defining product strategies and leading complex products or initiatives
• Strong stakeholder management skills, with the ability to influence and build relationships across a range of teams and seniority levels
• Experience using customer insights, research and data to inform decisions and prioritise work
• The ability to translate business goals into clear product outcomes, roadmaps and measurable objectives
• Strong communication skills, with the ability to explain complex ideas clearly to different audiences
• An understanding of agile ways of working and experience working in cross‑functional product teams

We know some people may hesitate to apply if they don’t meet every requirement. At Co-op, we’re committed to building diverse and inclusive teams, so if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co-op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion