Change Delivery Manager

Career Choices Dewis Gyrfa Ltd; Manchester; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Annual bonus

Pension contributions

Onsite gym

Training and development

Wagestream app

Job summary

Co-op is seeking a Change Delivery Manager to lead and deliver change initiatives within our Food business. In this hybrid role, you’ll split time between home and Manchester City Centre, with office presence at least twice a week.

You’ll bring experience delivering complex change, leading projects through full lifecycles and building strong stakeholder relationships to drive improvements for customers, colleagues and communities.

Qualifications

• Experience delivering complex change and managing the full lifecycle of projects.
• Strong stakeholder management skills with the ability to influence and challenge constructively at all levels.
• Experience working in food retail, with knowledge of pricing, promotions, trade planning or related commercial processes.

Responsibilities

• Partner with Trade Planning, Promotions, Pricing and Seasonal Planning teams to understand business requirements, identify opportunities and deliver meaningful change
• Lead projects through the full change lifecycle, creating clear plans, milestones and delivery timelines
• Assess the impact of change across teams, systems and processes, identifying dependencies and risks along the way
• Build strong relationships with stakeholders across Commercial, Finance, Operations, Stores, Technology and Customer teams to drive alignment and delivery
• Manage governance and decision‑making forums, providing clear updates on progress, actions and outcomes
• Help shape practical, compliant and cost‑effective solutions that support both customer and commercial goals
• Ensure change is successfully embedded into business‑as‑usual ways of working, with clear accountability and ownership in place

Skills

Change management

Stakeholder management

Project lifecycle

Analytical thinking

Communication

Job description

Change Delivery Manager Up to £60,000 plus excellent benefits (Work Level 5) Manchester City Centre, in this role you'll split your time between home and coming into the office at least twice a week (find out more at jobs.coop.co.uk/hybrid-working-policy) 12 month fixed-term contract We're looking for a Project Manager to join our Customer function, to lead and deliver change initiatives within our Food business.

You'll bring people together to navigate complex change in a fast-paced retail environment, using your experience of retail or FMCG to drive meaningful improvements and turn ideas into actions.

You'll lead a range of projects while identifying opportunities to improve the way we work, helping us deliver better outcomes for our customers, colleagues and communities.

Why this role matters

This role plays a key part in delivering change that improves customer experience, supports commercial performance and helps reduce inefficiency across our pricing, promotions, trade planning and events activity.

You’ll ensure change is successfully embedded into day-to-day operations, with the right controls, ownership and governance in place to create lasting impact.

What you'll do

• Partner with Trade Planning, Promotions, Pricing and Seasonal Planning teams to understand business requirements, identify opportunities and deliver meaningful change
• Lead projects through the full change lifecycle, creating clear plans, milestones and delivery timelines
• Assess the impact of change across teams, systems and processes, identifying dependencies and risks along the way
• Build strong relationships with stakeholders across Commercial, Finance, Operations, Stores, Technology and Customer teams to drive alignment and delivery
• Manage governance and decision‑making forums, providing clear updates on progress, actions and outcomes
• Help shape practical, compliant and cost‑effective solutions that support both customer and commercial goals
• Ensure change is successfully embedded into business‑as‑usual ways of working, with clear accountability and ownership in place

What you'll bring

• Experience delivering complex change and managing the full lifecycle of projects from planning through to implementation
• Strong stakeholder management skills, with the ability to influence and challenge constructively at all levels
• Experience working within food retail, with knowledge of pricing, promotions, trade planning or related commercial processes
• Strong analytical and problem‑solving skills, including the ability to interpret data and present clear recommendations
• Excellent organisation, communication and attention to detail, with experience managing governance, risks and dependencies

Why Co-op?

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

We want this to be a place where you can thrive, so you'll also receive:

• An annual bonus (based on personal and business performance) - 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app
• giving you access to a percentage of your pay as you earn A place you'll belong

We're actively building diverse teams and we welcome applications from everyone.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.

We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process atjobs.coop.co.uk/apply-process You can find out more about the Disability Confident scheme atDisability Confident Scheme

Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion