Lead Product Designer - Platform Experience - UK (Remote)

Immersive; West of England; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave + volunteering +

Share options

Learn Anything fund

Flexible working

Bi-annual HQ meetups

Job summary

Immersive in the UK is seeking a Lead Product Designer for Platform Experiences. You will shape a connected, intuitive platform across complex workflows, championing information architecture and end‑to‑end journeys.

You’ll raise the design bar and influence how we work as a team, guiding decisions with research, data and clear reasoning. You’ll partner with Product and Engineering to deliver AI-enabled, scalable experiences, balancing business goals with user needs and accessibility.

Qualifications

• Extensive experience in product or UX design for complex SaaS enterprise environments.
• Experience designing for AI-powered features and intelligent automation is a plus.
• Strong collaboration with product, engineering, and research teams.

Responsibilities

• Lead the design of scalable product experiences from concept to detailed design.
• Pioneer integration of intelligent automation and generative AI into user flows.
• Translate complex cybersecurity data into clear, intuitive interfaces for investigations and actions.
• Collaborate with research to ground decisions in data and insights.
• Champion Object‑Oriented UX (OOUX) and drive a reusable component library.
• Govern the design system for cross‑product consistency, accessibility, and adaptability.
• Leverage customer insights and success metrics to guide priorities and measure impact.
• Work with engineering to ensure thoughtful, scalable implementation of features.

Skills

Product design

UX design

Systems thinking

OOUX

AI features

Collaboration

Job description

This role is based within the UK only and you need to have the Right To Work without Sponsorship to be considered

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.

Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity! At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!

Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.

Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows

We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!

Lead Product Designer -Platform Experience - UK (Remote)

We’re looking for experienced, customer-centric and data-driven individuals to join our Product team as a Lead Product Designer - Platform Experiences based out of the UK.

You will help shape a connected, intuitive platform that simplifies complex workflows and makes insights more actionable. This is an ideal role for someone who loves information architecture, systems thinking and creating seamless experiences across products.

Beyond the product, you'll help shape how we work as a design team, raising the quality of our thinking, craft and collaboration.

As an advocate for Product Design excellence within Immersive, you will shape the next generation of AI-powered and agentic experiences within our enterprise cybersecurity platform, Immersive One. You'll help design intelligent, trustworthy workflows that bring together human expertise, AI-assisted decision-making, and increasingly autonomous capabilities.

Reporting to the Director of Product Design, you’ll own product problems from early discovery and definition through to validation, detailed design, delivery and iteration. You’ll work closely with Product and Engineering, using research, data and strong product judgement to shape experiences that work for customers and the wider platform.

This is a role for someone who thinks beyond individual screens — considering end-to-end journeys, information architecture, workflows, reusable patterns and how decisions scale across a complex B2B product.

You will be instrumental in shaping the future of our products, designing flexible, intelligent frameworks rooted in object-oriented thinking and guided by customer and user feedback and research. Your product output will drive measurable business outcomes that shape the evolution of our design system to define how cyber resilience comes to life across the Immersive One platform.

Our most successful product designers here bring a potent mix of strategic vision, user empathy, and analytical rigor to their work, while constantly expanding their knowledge through cross-team collaboration. You are the sparring partner for the Product Managers and Engineering teams with a close eye for scalability and commerciality - a true consultant who brings both research and evidence to the table and is able to articulate the ‘Why’ to validate design decisions through experimentation, metrics, and real-world usage.

Primary responsibilities include:

• Lead the design of thoughtful, high-quality and scalable product experiences, from defining the right approach through prototyping, validation and detailed design execution.
• Pioneer the integration of intelligent automation and generative AI into user flows to dramatically boost efficiency, accuracy, and decision-making speed.
• Transform complex, technical cybersecurity data into clear, intuitive user interfaces that facilitate effective investigation, analysis, and response.
• Partner closely with research teams to synthesize qualitative and quantitative insights, grounding all design decisions in solid data.
• Champion Object-Oriented UX (OOUX) to create reusable components and streamlined workflows aligned with core platform entities.
• Govern the evolution of our design system to guarantee cross-product consistency, accessibility, and intelligent adaptability.
• Leverage customer insights, behavioural analytics and success metrics to inform product priorities, guide design decisions and measure the real-world impact of our solutions.
• Collaborate with engineering partners to ensure the thoughtful, consistent, and scalable implementation of all product features.

Desirable experience:

• Extensive experience in product or UX design, particularly within complex SaaS enterprise, data-driven, and platform environments. Ideally, you have worked on AI-powered features, intelligent automation, agentic workflows, or AI-native products
• Demonstrated track record designing for complex enterprise UX – ideally B2B SaaS, cybersecurity, developer tools, infrastructure, or technical platforms.
• Experience shaping design direction across complex products, making informed design decisions, bringing others along and remaining hands-on in execution.
• Exceptional collaboration skills to strategically partner with product, engineering, and research to align design outcomes with core business and user objectives.
• Expertise in systems thinking, sophisticated interaction design, and establishing robust, data-connected workflows.
• Comfortable using emerging AI tools and rapidly testing ideas with Product and Engineering.
• Familiarity with or a strong interest in Object-Oriented UX (OOUX), advanced information architecture, and data modeling principles.
• Ability to define, track, and analyze success metrics to measure the tangible impact and effectiveness of design solutions.
• Excellent communication, presentation, and storytelling skills, with a proven ability to influence and align diverse, senior-level stakeholders
• We are looking for our Product Designer to be based in the UK, and we offer both remote and hybrid working options.

Values:

• Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.
• Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.
• Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day.
• One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.

Benefits:

• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off
• Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,
• Career and learning development through the platform and our ‘Learn Anything’ fund
• Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours
• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
• We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms
• While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.

Find out more about life at Immersive Labs https://careers.immersivelabs.com