Lead Product Analyst - Growth

Cleo; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Cleo seeks a Lead Product Analyst to join its Growth team in London. In this dynamic role, you'll leverage data analytics to drive strategic decisions and enhance user engagement. You'll work closely with product managers and engineers to shape the future of Cleo's product offerings, making a real impact in a fast-growing fintech environment.

Benefits

Competitive compensation package with equity

Flexible working arrangements

25 days annual leave plus public holidays

Private Medical Insurance

Enhanced parental leave

Regular social activities

Qualifications

• Experience in A/B testing and interpreting results.
• Ability to define new product metrics.
• Strong communication skills with non-technical stakeholders.

Responsibilities

• Leverage user data and analytics to drive growth.
• Design and analyze A/B tests to validate hypotheses.
• Identify opportunities to boost revenue and customer lifetime value.

Skills

Quantitative analysis

SQL

Statistical knowledge

Data visualization

Education

5+ years experience in a digital product environment

Tools

Tableau

python

Job description

This is a ‘Level 4’ position. Cleo has 5 internal levels of competency within Product Analytics. See our skills framework for how we differentiate on seniority.

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

What you’ll be doing

As a Lead Product Analyst in our Growth pillar you’ll enable your team to make better decisions, faster. Working as part of a cross-functional squad alongside Product Managers, Designers, and Engineers, you’ll apply your expertise to help unlock Cleo’s next phase of growth. You will leverage rich user data and sophisticated analytical techniques to see your insights move key metrics like conversion and retention. This is a high-impact role where your work will shape the strategic direction of Cleo’s growth engine. We’re looking for a commercially-minded analyst who thrives on experimentation, can navigate ambiguity, and is hungry to scale a mission-driven product to millions more people.

You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 65 Data Scientists, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo.

We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product.

• Proactively explore our product and funnel data to identify moments of drop-off, untapped segments, pricing inefficiencies, and opportunities to boost revenue or LTV
• Design and analyse A/B and multivariate tests to rapidly validate hypotheses—across onboarding, product features, messaging, and pricing
• Conduct deep-dive analysis of our EWA feature-set and commercial profit and loss metrics to understand user behaviour, and help us investigate opportunities to grow engagement and LTV
• Influence the roadmap of your team through presentation of data-based recommendations
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
• Build models of user-segmentation, customer lifetime value etc.
• Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase

About you

• 5+ years of experience doing quantitative analysis within a cross functional digital product environment
• A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
• Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
• Ability to define new product metrics from complex, unstructured data
• Fluency with commercial data and key concepts around user value and profitability
• Knowledge of statistics (e.g. hypothesis testing, regressions)
• Excellent SQL skills
• Experience with data visualisation tools such as Tableau, Superset, Looker, Mode
• Experience with data modelling/dbt is a nice-to-have, but not essential
• Fluency in Python and its application in data analysis is a nice-to-have, but not essential

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
• Other benefits;
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.