Lead Manager Nights - Gloucester Area

Tesco; Gloucester; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Employee discounts

Job summary

Tesco in Gloucester is seeking a Lead Manager to drive store performance and lead a department on shift, delivering outstanding service.

You will coach colleagues, develop managers, and build a capable team while upholding safety and standards. The role offers flexibility and a clear path to progression within a fast-paced retail environment.

Join a diverse, inclusive culture with benefits and support for your wellbeing.

Qualifications

• Experience leading a store department with responsibility for customer service and outcomes.
• Proven ability to coach and develop colleagues and managers.
• Strong collaboration across store teams to improve performance.

Responsibilities

• Lead on-shift senior manager, ensure excellent service and store standards.
• Drive sales, safety, and compliance while improving routines.
• Build relationships and spot talent for growth.
• Promote Tesco products and community involvement on the shop floor.

Skills

Retail leadership

People management

Coaching & development

Customer focus

Decision making

Job description

About the role

Customers sit at the heart of everything we do, and as a Lead Manager you play a key role in making sure their experience is outstanding every time they shop with us. Life in our stores is fast-paced and full of variety, no two days look the same. You’ll work closely with colleagues across the business, support an inclusive and collaborative culture, and help create a place where everyone can be themselves and succeed.

This role offers the chance to develop strong leadership skills, build great relationships, and make a real impact on your store’s performance. Whether you’re looking for stability, flexibility, or a clear path to grow your career, being a Lead Manager at Tesco gives you the opportunity to thrive.

Competitive salary with an excellent benefits package.

Lead Manager shift patterns vary day to day but are planned in advance to support work-life balance.

You will be responsible for

• Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.
• Driving sales, standards, safety, and compliance while improving routines and ways of working.
• Leading from the shop floor coaching, motivating, and developing colleagues and managers to perform at their best.
• Building a strong team by spotting talent, giving clear feedback, and supporting growth.
• Championing Tesco products, services, and community involvement to create an engaging store environment.
• Ensuring smooth daily operations with the right people in the right place at the right time.
• Bringing previous leadership experience in retail or fast paced, customer focused environment, with a proven ability to manage teams, solve problems, and deliver results.

You will need

• A strong desire to grow as a retail leader, with the attitude and aptitude to succeed.
• Previous experience leading a team in a retail or fast paced, customer focused environment.
• A people first approach, creating a warm, welcoming atmosphere for colleagues and customers.
• Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store.
• The ability to spot opportunities, act quickly, and make decisions that support your team and customers.
• Resilience and adaptability, thriving through change and guiding others through it.
• Self-awareness and drive, consistently performing at your best and exceeding expectations.

Whats in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares, the Green Car salary sacrifice scheme and cycle-to-work schemes

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .