Lead Manager Nights

Tesco PLC; Chelmsford; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Discounts & shares

Job summary

Tesco PLC in the United Kingdom is seeking a Lead Manager to act as senior on shift, lead a key store department, and drive service excellence for customers. You will coach colleagues and develop managers to help Tesco deliver strong performance and growth within a dynamic retail environment.

The role offers flexible working arrangements, a competitive salary, and a comprehensive benefits package designed to support work-life balance and career progression.

Qualifications

• Proven leadership experience in a retail or fast-paced environment.
• Ability to coach and develop colleagues and managers.
• Strong customer focus and service standards.
• Excellent communication and decision-making skills.

Responsibilities

• Leading a key store department and acting as senior on shift.
• Driving sales, standards, safety, and compliance.
• Coaching and developing colleagues and managers on the shop floor.
• Building a strong team by spotting talent and giving feedback.
• Championing Tesco products, services, and community involvement.
• Ensuring smooth daily operations with the right people in the right place.

Skills

Leadership

People management

Retail experience

Customer focus

Job description

Availability Window Days From time To time Sun 22:00:00 07:00:00
Mon 22:00:00 07:00:00
Tue 22:00:00 07:00:00
Wed 22:00:00 07:00:00
Thu 22:00:00 07:00:00
Fri 22:00:00 07:00:00
Sat 22:00:00 07:00:00

Customers sit at the heart of everything we do, and as a Lead Manager you play a key role in making sure their experience is outstanding every time they shop with us. Life in our stores is fastâ€'paced and full of variety, no two days look the same. You'll work closely with colleagues across the business, support an inclusive and collaborative culture, and help create a place where everyone can be themselves and succeed.

This role offers the chance to develop strong leadership skills, build great relationships, and make a real impact on your store's performance. Whether you're looking for stability, flexibility, or a clear path to grow your career, being a Lead Manager at Tesco gives you the opportunity to thrive.

Competitive salary with an excellent benefits package.

Lead Manager shift patterns vary day to day but are planned in advance to support work-life balance.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on payâ€'day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares, the Green Car salary sacrifice scheme and cycleâ€'toâ€'work schemes

You will be responsible for

• Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.
• Driving sales, standards, safety, and compliance while improving routines and ways of working.
• Leading from the shop floor coaching, motivating, and developing colleagues and managers to perform at their best.
• Building a strong team by spotting talent, giving clear feedback, and supporting growth.
• Championing Tesco products, services, and community involvement to create an engaging store environment.
• Ensuring smooth daily operations with the right people in the right place at the right time.

Bringing previous leadership experience in retail or a fast paced, customer focused environment, with a proven ability to manage teams, solve problems, and deliver results.

You will need

• A strong desire to grow as a retail leader, with the attitude and aptitude to succeed.
• Previous experience leading a team in a retail or fast paced, customer focused environment.
• A people first approach, creating a warm, welcoming atmosphere for colleagues and customers.
• Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store.
• The ability to spot opportunities, act quickly, and make decisions that support your team and customers.
• Resilience and adaptability, thriving through change and guiding others through it.
• Self-awareness and drive, consistently performing at your best and exceeding expectations.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.