Lead Manager Nights - Gloucester Area

Tesco UK; Gloucester; On-site; GBP 32,000 - 46,000; Full time

Job summary

Tesco UK in Gloucester is seeking a Lead Manager to oversee a key store department, lead on shift, and ensure outstanding customer service throughout busy trading days.

You will coach colleagues, manage operations, drive sales, safety and compliance, and continuously improve ways of working. We value resilience and a people-first approach, with a track record of leadership in retail and a commitment to inclusion.

Qualifications

• Previous leadership experience in retail or fast-paced, customer-focused environments.
• Desire to grow as a retail leader with a proactive, people-first mindset.
• Ability to spot opportunities, act quickly and make decisions that support the team and customers.

Responsibilities

• Lead a key store department and act as the senior leader on shift, ensuring excellent service for customers and colleagues.
• Drive sales, standards, safety and compliance while improving routines and ways of working.
• Coaching, motivating, and developing colleagues and managers to perform at their best.
• Spot talent, give clear feedback, and support growth within the team.
• Champion Tesco products, services and community involvement to create an engaging store environment.
• Ensure smooth daily operations with the right people in the right place at the right time.

Job description

Customers sit at the heart of everything we do, and as a Lead Manager you play a key role in making sure their experience is outstanding every time they shop with us. Life in our stores is fast‑paced and full of variety, no two days look the same. You’ll work closely with colleagues across the business, support an inclusive and collaborative culture, and help create a place where everyone can be themselves and succeed.

This role offers the chance to develop strong leadership skills, build great relationships, and make a real impact on your store’s performance. Whether you’re looking for stability, flexibility, or a clear path to grow your career, being a Lead Manager at Tesco gives you the opportunity to thrive.

Competitive salary with an excellent benefits package.

Lead Manager shift patterns vary day to day but are planned in advance to support work–life balance.

Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.

Driving sales, standards, safety, and compliance while improving routines and ways of working.

Leading from the shop floor coaching, motivating, and developing colleagues and managers to perform at their best.

Building a strong team by spotting talent, giving clear feedback, and supporting growth.

Championing Tesco products, services, and community involvement to create an engaging store environment.

Ensuring smooth daily operations with the right people in the right place at the right time.

Bringing previous leadership experience in retail or a fast paced, customer focused environment, with a proven ability to manage teams, solve problems, and deliver results.

A strong desire to grow as a retail leader, with the attitude and aptitude to succeed.

Previous experience leading a team in a retail or fast paced, customer focused environment.

A people first approach, creating a warm, welcoming atmosphere for colleagues and customers.

Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store.

The ability to spot opportunities, act quickly, and make decisions that support your team and customers.

Resilience and adaptability, thriving through change and guiding others through it.

Self-awareness and drive, consistently performing at your best and exceeding expectations.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.