Lead L&D Assessor & IQA | Quality & Talent Leader

Community Integrated Care; Liverpool; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Retail discounts

Holiday discounts

Cycle to work scheme

Travel discounts through our benefits

Online training platform access

Employee Assistance Programme (EAP)

Wellbeing fund

Job summary

Community Integrated Care is seeking an experienced L&D Assessor Team Leader and Lead Internal Quality Assurer (LIQA) to lead our assessor team, oversee qualification delivery, and ensure high standards of internal quality assurance across learning programmes.

You will manage a geographically dispersed team, drive consistency in assessment practice, monitor capacity, and use data to identify improvements, while ensuring compliance with awarding bodies and regulatory requirements.

Qualifications

• Recognised Internal Quality Assurance qualification (V1, IQA or equivalent).
• Assessor qualification or equivalent vocational assessment experience.
• Experience leading, coaching or managing vocational assessors or learning professionals.
• Strong knowledge of quality assurance, verification and compliance requirements.
• Experience managing qualification programmes, learner pipelines and completion targets.
• Ability to analyse data and use insights to improve performance and learner outcomes.
• Experience working with learning management systems and reporting tools.
• Excellent stakeholder management and communication skills.
• Willingness to travel nationally.

Responsibilities

• Lead and develop a geographically dispersed team of vocational assessors.
• Act as the organisation's Lead Internal Quality Assurer, maintaining robust IQA and Internal Verification processes.
• Manage learner progression from enrolment through to completion, ensuring achievement targets and KPIs are met.
• Drive consistency and excellence in assessment practice through observations, coaching and standardisation.
• Monitor assessor capacity, capability and utilisation to ensure sustainable and efficient delivery.
• Use learner and performance data to identify trends, risks and improvement opportunities.
• Build positive relationships with operational leaders, stakeholders and awarding bodies.
• Ensure ongoing compliance with awarding body, regulatory and organisational requirements.
• Support the development of future qualification pathways and assessor specialisms.

Skills

Leadership

Quality assurance

Data analysis

Stakeholder management

LMS experience

Observation and coaching

Education

IQA qualification (V1 or equivalent)

Assessor qualification or vocational assessment experience

Job description

Community Integrated Care is seeking an experienced L&D Assessor Team Leader and Lead Internal Quality Assurer (LIQA) to lead our assessor team, oversee qualification delivery, and ensure high standards of internal quality assurance across learning programmes.

You will manage a geographically dispersed team, drive consistency in assessment practice, monitor capacity, and use data to identify improvements, while ensuring compliance with awarding bodies and regulatory requirements.