Lead IT Security Engineer (Zscaler) | London, UK

DTCC; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

DTCC seeks a Lead IT Security Engineer to be part of our dynamic team. The role requires strong expertise in network security and Zscaler products, with responsibilities including technical support, monitoring solutions, and collaborating with teams. Join a leading firm in financial markets and enhance your career.

Benefits

Competitive compensation

Comprehensive health and life insurance

Paid Time Off and Personal/Family Care

Flexible work model

Professional development investment

Qualifications

• Minimum 5 years of Cybersecurity related experience.
• Hands-on experience with Zscaler products.
• Strong understanding of security best practices.

Responsibilities

• Provide technical support for Zscaler products.
• Monitor health and performance of Zscaler solutions.
• Collaborate with support teams to provide effective solutions.

Skills

Networking protocols

Zscaler products

Critical thinking

Problem solving

Interpersonal skills

Education

Bachelor's degree

Tools

Zscaler (ZIA, ZPA, ZDX)

Data Protection Technologies

Firewalls

Job description

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits
• Pension
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

The impact you will have in this role:

We are seeking a dedicated and skilled Lead IT Security Engineer to join our team. The ideal candidate will have a strong background in network security, cloud technologies, and hands-on experience with Zscaler products. As a Lead Zscaler Security Engineer, you will be responsible for providing technical support and ensuring the smooth operation of Zscaler solutions.

Your Primary Responsibilities:

• Provide technical support for Zscaler products (ZIA, ZPA, ZDX), including troubleshooting and resolving issues.
• Monitor and maintain the health and performance of Zscaler solutions.
• Collaborate with support teams to understand their technical needs and provide effective solutions.
• Assist in the deployment and configuration of Zscaler products.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Document technical issues and solutions for knowledge sharing and future reference.
• Stay up to date with the latest Zscaler features, updates, and industry trends.
• Work closely with the engineering and product teams to escalate and resolve complex issues.

**NOTE: The Responsibilities of this role are not limited to the details above. **

Qualifications:

• Bachelor's degree and/or equivalent experience
• Minimum 5 years of Cybersecurity related experience

Talents Needed for Success:

• Hands-on experience with Zscaler products (ZIA, ZPA, ZDX).
• Strong understanding of networking protocols and security best practices.
• Strong communication and interpersonal skills, including the ability to build relationships with key stakeholders.
• Strong critical thinking and problem-solving skills to resolve problems effectively and creatively while maintaining a high level of flexibility, professionalism, and integrity.
• Ability to work independently and manage multiple tasks simultaneously.
• Experience in managing Data Protection Technologies: Endpoint & Web DLP, CASB
• Network Security: Secure Web Gateways, Secure Access Secure Edge (SASE), Firewalls, IDS/IPS technologies

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

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About the Team

Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.

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