Lead Interaction Designer

Concept Information Technology; Cardiff; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Lead Interaction Designer, where your expertise will shape impactful services in healthcare. In this hybrid role, you'll lead design initiatives, mentor teams, and drive innovation to enhance user experiences. Collaborate with stakeholders to create user-centered solutions that make a real difference. This position offers a unique opportunity to thrive in a dynamic environment that values creativity and leadership. If you're passionate about making an impact and enjoy working in a fast-paced setting, this is the perfect opportunity for you.

Qualifications

• Expertise in leading design for complex, multi-channel services.
• Strong research-driven decision-making skills to meet evolving user needs.

Responsibilities

• Guide teams, foster motivation, and share best practices.
• Lead complex design activities and drive measurable outcomes.
• Create dynamic prototypes ensuring usability and accessibility.

Skills

Leadership in design

Research-driven decision-making

Agile methodologies

Prototyping techniques

Exceptional communication skills

Tools

Modern prototyping tools

Job description

Lead Interaction Designer

Day Rate: £312 Inside IR35

Duration: 6 Months

Location: Hybrid (Cardiff twice a month)

Lead and Innovate in Complex Services

Join our dynamic team as an experienced Interaction Designer, contributing to impactful services such as Vaccination and Pharmacy Services. In this leadership role, you'll develop design concepts, coach and mentor teams, and set best practices, shaping both strategy and execution. Collaborate with service managers and stakeholders to create user-centred solutions that drive meaningful outcomes.

What You’ll Do

1. Leadership & Mentorship: Guide teams, foster motivation, and share best practices while resolving team challenges.
2. Strategic Planning: Lead complex design activities, compare processes, and drive measurable outcomes with a focus on end-to-end service design.
3. Innovation & Prototyping: Create dynamic prototypes using modern tools, ensuring solutions meet usability and accessibility standards.
4. Stakeholder Engagement: Manage communication, gather insights, and navigate complex discussions with senior stakeholders.
5. Process Improvement: Develop strategies, research cutting-edge methods, and implement innovative approaches to elevate the user experience.

What We’re Looking For

1. Expertise in leading design for complex, multi-channel services.
2. Strong research-driven decision-making skills to meet evolving user needs.
3. Proficiency in Agile methodologies, strategic thinking, and prototyping techniques.
4. Exceptional communication skills for collaborating across diverse teams.

Why Join Us?

This is a chance to make a real impact in a role that values creativity, leadership, and innovation. If you thrive in a fast-paced environment where your work directly enhances user experiences, we’d love to hear from you!

Concept and Jumar Group welcome all applicants. Right to Work in the UK is required - no sponsorship on offer for this role.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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Created on 04/04/2025 by Concept Information Technology