Lead Infrastructure Engineer - Web Proxy

ZipRecruiter; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services firm seeks a Lead Infrastructure Engineer to manage Proxy solutions, ensuring alignment with organizational goals. The role requires extensive experience with Broadcom devices and strong troubleshooting skills, along with the ability to mentor team members and improve processes. Ideal candidates will possess excellent communication and collaboration abilities, contributing to a dynamic team environment.

Qualifications

• 7+ years of experience with Broadcom devices and Proxy solutions.
• Experience with SaaS-based Secure Gateway vendors like Zscaler.
• Proficient in scripting for automation in Proxy environments.

Responsibilities

• Manage client expectations and provide advanced troubleshooting.
• Contribute to process improvements and documentation.
• Collaborate with IT teams to align proxy solutions.

Skills

Troubleshooting

Technical Guidance

Collaboration

Communication

Critical Thinking

Problem Solving

Tools

SIEM Tools

Shell

Python

Ansible

Job description

Job DescriptionJob Description

A Lead Infrastructure Engineer within the Proxy Service Delivery team will have the following responsibilities:

1. Client and Stakeholder management including client consultations, communication of expected completion dates, and ongoing expectation management.
2. Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards.
3. Provide advanced troubleshooting and support for Proxy issues.
4. Collaborate with other IT & business teams to align proxy solutions with organizational goals.
5. Contribute to change management process improvement by building standardized change implementation templates.
6. Provide technical guidance and mentorship to team members.

Required qualifications, capabilities, and skills:

1. 7+ years of hands-on experience in installation, migration, and decommissioning of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, and Symantec Management Center (SMC).
2. Experience with other SaaS-based Secure Gateway vendors e.g., Zscaler, Netskope, etc.
3. Ability to build, test, and deploy proxy-based security solutions.
4. Good understanding of network infrastructure, network security concepts, application layer protocols (http/https), and vulnerability mitigation.
5. Good understanding of REST API and container-based deployment models.
6. Understanding of version and revision control practices and procedures.
7. Proficient in the use of SIEM tools for investigative purposes.
8. Scripting skills for automation of a Proxy environment, with experience in shell/python scripts and Ansible playbooks.
9. Expertise in networking fundamentals including network topology, VLANs, routing, switching, load balancing, and firewalls.

Soft Skills

1. Self-starter with the ability to work independently and collaboratively.
2. Organized and able to follow JPMorgan processes designed to minimize risk.
3. Strong written and verbal communication skills.
4. Critical thinking and problem-solving skills.
5. Results-oriented work ethic.
6. Ability to collaborate across roles and teams for project delivery.
7. Demonstrated leadership and collaboration skills in a large enterprise environment.
8. Flexibility to work off-hours and weekends in a 24x7 on-call rotation.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to prominent clients worldwide. We aim to build trusted, long-term partnerships to help our clients achieve their objectives. We value diversity and are an equal opportunity employer, making reasonable accommodations for applicants and employees.

About The Team

Our professionals in Corporate Functions cover areas from finance and risk to HR and marketing, ensuring the success of our business, clients, and employees.