Lead Infrastructure Engineer

Lloyds Banking Group; Leeds; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Lloyds Banking Group is seeking a Lead Infrastructure Engineer to support cloud-native capabilities and enhance colleague communication tools. The role involves working with Microsoft technologies and improving processes in a hybrid working environment, reflecting a commitment to diversity and inclusion.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Benefits for lifestyle adaptability

30 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experienced in Microsoft technologies (Windows 11, Exchange 365).
• Knowledge of Email Encryption technologies.
• Understanding of Software as a Service implementations.

Responsibilities

• Support technical assessment and business understanding of changes.
• Align processes to automation and implement cloud-based services.
• Manage issues with Service and Change partners.

Skills

Microsoft Exchange

Email Routing and Security

Collaboration

Job description

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JOB TITLE : Lead Infrastructure Engineer

HOURS : Full-time

WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

The Modern Workplace Platform is pivotal to accelerating the Group’s transformation agenda & adoption of cloud native capabilities. Joining a diverse and passionate team, Colleague Messaging and Surveillance engineering within our Technology function deliver and support communication tools to allow our colleagues to interact with each other quickly and be productive through various ways, on a number of devices.

Our team is based across the UK and the technology is predominately using Microsoft cloud-based services delivering excellence by way of improving colleague productivity and thus ensuring IT helps not hinders what matters when helping Britain recover.

We are seeking a motivated and collaborative colleague who is ready to support a new and ambitious service, keen to experience a sense of progress and find new ways to stretch and develop.You’ll support the detailed technical assessment and business understanding of changes being deployed within Colleague Messaging and Surveillance, ensuring that decisions accurately balance business needs with technical requirements, supplier performance and risk considerations. Championing the alignment of processes to automation and evergreen principles being introduced as we bring to bear more cloud-based services working with the wider team to embrace the opportunities presented by the new technology of the modern workspace and leverage them to continually improve the service.

Why Lloyds Banking Group:

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need

Alongside technical expertise, you’ll care about colleagues, be capable of supporting positive relationships across Platforms and ready to take ownership of problems through to solution. This is critically important as we embed an “Evergreen” model where a continual stream of transformation cycles will be the norm. This could be evident in your experience through working with Service and Change partners in taking hold of issues as well as being open to new ways of working.

You’ll have knowledge of software lifecycles, software maintenance and understand its importance with expertise in Microsoft technologies (Windows 11, Exchange 365), communication-based technologies and Software as a Service implementations using cloud architecture and you’ll be able to demonstrate a breadth of strong experience across the following technologies:

Microsoft Exchange, both on premise and in the 365 cloud

Email Encryption technologies, for example Microsoft Purview.

Internet Email routing and security, solutions such as Cisco IronPort, DKIM/SPF/DMARC/SMTP DANE/DNSSEC

Email Archiving and Journaling applications.

Electronic and Voice surveillance SaaS software, e.g. Veritas ALTA

Electronic Fax Solutions.

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares.

Benefits you can adapt to your lifestyle, such as discounted shopping.

30 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.