Lead Housekeeper: Drive Immaculate Rooms & Team Excellence

Solent Hotel & Spa; Whiteley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave (rising to 33)

Tips paid regularly

Stream - access to up to 40% of your E

Free use of local gym facilities

Discounted spa treatments at sister NY

Generous employee discounts across our

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Pension and Life assurance

Bespoke training programmes

Engaging and supportive work env

Job summary

Solent Hotel & Spa in the United Kingdom is seeking a Head Housekeeper to lead our busy Housekeeping team and ensure guest rooms are immaculate and welcoming. You will oversee cleanliness standards, train and mentor staff, and respond to guest requests with professionalism.

This role requires strong leadership, calmness under pressure, and a proven track record in housekeeping supervision. We offer a supportive environment with progression opportunities and employee benefits.

Qualifications

• Ideally you will have previous supervisory or management experience, ideally within a Housekeeping function
• Ability to communicate at all levels, including with your team and across the property
• Keep calm under pressure and react effectively to unexpected circumstances

Responsibilities

• Implement cleanliness and presentation standards for rooms
• Mentor and guide the housekeeping team to maintain high standards
• Respond to guest requests and rectify issues promptly
• Ensure tasks are completed within set time frames
• Ensure procedures are followed across the team
• Induct and train new team members
• Manage stock ordering and linen control
• Provide hands-on support to the team as required

Job description

Solent Hotel & Spa in the United Kingdom is seeking a Head Housekeeper to lead our busy Housekeeping team and ensure guest rooms are immaculate and welcoming. You will oversee cleanliness standards, train and mentor staff, and respond to guest requests with professionalism.

This role requires strong leadership, calmness under pressure, and a proven track record in housekeeping supervision. We offer a supportive environment with progression opportunities and employee benefits.