Lead Growth Manager (UK/IE/NL)

Spotify; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Spotify is seeking a growth-focused professional to drive user acquisition across the UK, Ireland, and Netherlands. This role involves managing the Premium growth plan, optimizing the conversion funnel, and analyzing performance data to refine strategies.

Candidates should have experience in digital marketing and CRM campaigns, be fluent in English, and possess strong analytical skills. The role is based in London, with flexibility to work from home, while attending in-person meetings 2-3 times a week.

Qualifications

• Experience in a digital or online consumer business such as streaming, e-commerce, media, or tech.
• Hands-on experience running digital marketing or CRM campaigns across multiple channels.
• Fluent in English.

Responsibilities

• Drive the growth strategy across the UK, Ireland, and Netherlands.
• Manage and optimize the full conversion funnel.
• Analyze performance data to refine strategy and identify growth opportunities.

Skills

Digital marketing experience

CRM campaigns management

Data analysis

Cross-functional collaboration

AI tool application

Tools

Analytics platforms

CRM systems

Experimentation frameworks

Job description

What You’ll Do

• Drive the growth strategy across the UK, Ireland, and Netherlands, with a focus on increasing both free and Premium users
• Own the end-to-end Premium growth plan, including subscriber and revenue performance across the region
• Manage and optimize the full conversion funnel—from acquisition and onboarding to engagement, retention, and lifecycle marketing
• Partner with local market leadership to shape strategy using customer insights, market trends, and competitive dynamics
• Design and run experiments to improve conversion and retention, using structured testing and clear success metrics
• Build and execute CRM and lifecycle campaigns across owned channels such as email, in‑app messaging, and push notifications
• Collaborate with Brand and Performance Marketing teams to align paid, owned, and earned media efforts
• Analyze performance data and user behavior to continuously refine strategy and identify new growth opportunities
• Work with Product, Data Science, and Commerce teams to unlock new capabilities and scalable growth levers
• Develop business cases and evaluate the impact of growth initiatives with Finance and Data partners
• Capture and share learnings to strengthen the Europe Growth playbook and improve future campaigns
• Contribute to cross-regional initiatives with other Growth team members across Europe
• Integrate AI‑driven tools and workflows to improve decision‑making and execution efficiency

Who You Are

• You have experience working in a digital or online consumer business such as streaming, e‑commerce, media, or tech
• You have hands‑on experience running digital marketing or CRM campaigns across multiple channels
• You are comfortable working across the full growth funnel, acquisition through retention
• You use data and insights to guide decisions and continuously improve performance
• You are experienced with tools such as analytics platforms, CRM systems, or experimentation frameworks
• You are comfortable working cross‑functionally and influencing stakeholders without direct authority
• You take ownership of your work and are comfortable executing independently when needed
• You are curious about user behavior and enjoy testing, learning, and iterating
• You are familiar with applying AI tools to support analysis, planning, or execution
• You communicate clearly and collaborate effectively across distributed teams
• You have experience delivering projects end‑to‑end in a fast‑paced environment
• You are fluent in English

Where You’ll Be

This role is based in London. We offer you the flexibility to work best! There will be some in‑person meetings, but still allows for flexibility to work from home. We ask that you come in 2‑3 times per week.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward‑thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.