Lead Generator

Absa Bank; Colton; On-site; GBP 22,000 - 32,000; Full time

Job summary

Absa Bank in the United Kingdom is hiring a Lead Generator to support Asset Based Finance sales and cross-sell Absa products. You will identify customer needs, generate high-quality leads, and convert them into sales while delivering excellent service.

You will open new accounts, ensure compliance with KYC and risk controls, and collaborate with the Sales Manager to hit targets. A FETC in Business, Commerce and Management Studies is required.

Qualifications

• FETC in Business, Commerce and Management Studies is required.

Responsibilities

• Deliver sales targets by identifying customer needs and selling Asset Based Finance.
• Provide hands-on sales support to generate and convert Asset Based Finance leads.
• Own and manage ABF products and channel sales targets.
• Respond to customers and refer uncertain cases to Line Manager.
• Complete account opening documentation with customers.
• Ensure KYC compliance and governance.

Skills

Lead generation

Sales

Customer service

Asset Based Finance

Cross selling

Account opening

Education

FETC: Business, Commerce and Management Studies

Job description

## Lead GeneratorApplylocations: Queensway Housetime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: R-15984439### **Empowering Africa’s tomorrow, together...one story at a time.**With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career Development Portal: **Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.****Job Summary**To achieve agreed targets in line with the business objectives through pro-active selling of all the bank’s product and provision of excellent customer service.**Job Description**Key accountabilities**Accountability**: **SALES TO RETAIL CUSOTMERS TIME SPLIT 60%*** Deliver exceptional sales performance by identifying and meeting customer needs through selling Asset Based Finance & cross selling other Absa Bank products and services.* Provide direct “hands on” sales support (quality lead generation and effective follow-up) to generate and convert quality Asset Based Finance leads into sales.* Participate in Asset Based Finance product campaigns by ensuring that the parameters are well explained to customers.* Agree, meet and exceed targets for specific sales campaigns.* Maintain own sales performance statistics for management information usage.* Own and manage ABF products & channel sales targets to contribute towards the direct sales objectives and targets.* Refer to the ABF BDM when uncertain about the product delivery or application process. Respond directly to the customer.* Complete account opening documentation together with customers and submit to Line Manager for review before submitting to operations for processing.* When selling ABF to both Retail and Business Banking customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer verbally or in writing as the customer requires. Report such denials to the Line Manager on a daily basis.* Call customers when their accounts have been opened and provide the customer with contact information for the branch at which their account is held.**Accountability: CUSTOMER SERVICE TIME SPLIT 15** **%*** Own customer queries and complaints around Asset Based Finance and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Line Manager.* Build relationships with internal service providers (ABF Operations team, Sanctioners and DSC) to ensure a quick turnaround time of escalated queries and complaints.* Advise customers as soon as new loans are approved and encourage draw-downs on the new loans**Accountability:** **OPERATIONAL RIGOUR, COMPLIANCE AND CONTROLS TIME SPLIT 15** **%****“***Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”** Ensure accuracy of each new account application, ABF loan document and all other customer documents. Lead Generators (LGs) are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.* Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.* Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Line Manager.* Comply with general Absa operational risk & rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations.**Accountability: CONTRIBUTE TO THE DEVELOPMENT OF THE TEAM/PERSONAL DEVELOPMENT TIME SPLIT 10%*** Share knowledge and experience with other Lead Generators in the team.* Provide cover for other Lead Generators in case of excessive workload or absence. Deputize for the Line Manager whenever required.* Agree annual performance objectives with the Sales Manager, including specific sales targets.* Pursue continued improvement in personal development by participating in development programs and training.**Education**Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)