Lead Generation Specialist

M3 Global Research; London; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is looking for a Lead Generation Specialist to join their dynamic team. This role involves engaging with healthcare professionals through calls and events, promoting services, and ensuring accurate lead information in the CRM system. The ideal candidate will possess excellent communication skills and the ability to work collaboratively in a fast-paced environment. Join a forward-thinking company at the forefront of healthcare innovation, where your contributions will help shape the future of healthcare and make a meaningful impact on global health advancements.

Benefits

25 days annual leave

Company bonus scheme

Group Life Cover 4x salary

Pension 4%/4% contributions

Vitality medical after probation

Staff discount scheme

Discounted gym membership

Qualifications

• Excellent verbal communication and organizational skills are essential.
• Experience in customer-facing roles and CRM software proficiency required.

Responsibilities

• Promote services through calls and events, engaging healthcare professionals.
• Utilize CRM tools to manage leads and maintain accurate records.

Skills

Verbal Communication Skills

Organizational Skills

Customer Engagement

CRM Software Proficiency

Tools

Microsoft Dynamics CRM

Job description

Company Description

About the Business Division:

This role is part of ONE Health Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas of Media Buying, Creative and Content, and Email, currently employing a team of 32. This is supported by Data4NHS, providing one of the largest GDPR compliant email databases of Healthcare Professionals (HCP) in the UK.

Job Description

Overview of the role

The position focuses on researching and engaging with healthcare professionals by contacting them by phone or attending professional events to represent the company. This is an exciting opportunity for an energetic and confident person with excellent communication skills to join our operation team.

As a Lead Generation Specialist, your key responsibility will be to contact our current client base as well as new potential contacts and ensure all information is up-to-date and accurate on the CRM system.

The ideal candidate will need to maintain a friendly yet assertive manner whilst holding the ability to answer questions and remain calm under pressure, with the goal of inviting key personnel to register for our service.

Responsibilities:

• Promoting our services, both face-to-face by meeting them at events, and via outgoing telephone calls
• Pro-actively approach senior personnel within the healthcare industry
• Utilise CRM software and other lead management tools to track lead interactions and monitor progress
• Check the accuracy of the details we hold about those organisations, and about the individuals working within those organisations.
• Create and manage contacts with the Microsoft Dynamics CRM system
• Provide activity reports and valuable insights as required

Qualifications:

• Must be able to demonstrate excellent verbal communication skills
• Must be able to communicate in a confident, clear and polite manner
• Must be able to prioritise / organise workflow
• Must be able to work co-operatively with other members of the Data Team
• Have experience in face-to-face/telephone engagements within a marketing, customer service or promotional setting
• Proficient with CRM software
• Proven ability in a customer-facing role

Additional Information

About M3 EU:

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Benefits:

• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4%/4% employee/employer contributions
• Vitality medical after probation
• Staff discount scheme
• Discounted gym membership

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