Lead Forms Developer

United States Digital Space LLC; Gravesend; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

23 Days Annual Leave

Local Government Pension Scheme

VivUp discounts

Career development

Eye care vouchers

Cycle to Work

Hybrid Working

Free parking

Salary Sacrifice (Octopus EV)

Job summary

Gravesham Borough Council is seeking a Lead Forms Developer to design and maintain digital forms and content for the council website. You will work on web forms, content updates and related services within the Digital Team, ensuring accessible, user‑friendly online journeys.

The role requires experience with Granicus, CMS platforms, and front-end development (HTML, CSS, JavaScript). You will collaborate with internal teams to improve information and services for residents.

Qualifications

• Experience using a Customer Experience Platform (Granicus) and a CMS to create, update and maintain digital content.
• Experience in designing and developing online forms.
• Working knowledge of front-end development frameworks such as HTML, CSS and JavaScript.
• Understanding and applying accessibility requirements under relevant regulations.

Responsibilities

• Design and develop intelligent web forms using the council’s Granicus platform.
• Undertake user testing to inform the development of online services.
• Write and publish accessible web content for citizens.
• Manage website content to ensure clarity and conciseness.

Skills

HTML

CSS

JavaScript

Tools

Granicus

Microsoft SQL Server

Job description

Job details

Salary: £31,927 to £38,957 inclusive of local allowanc* e

Status: Permanen* t

Hours: 37 hour* s

Location: Civic Centre, Gravesen* d

Closing date: 6 September 202* 6

The Role

Digital technology is revolutionising all aspects of our lives and the company is at the forefront by modernising the way in which it serves its residents.

This is an exciting opportunity for someone who is looking to pursue a career within the council's successful Digital Team by developing and improving our website and online services. As a Lead Forms Developer, your role is to develop and maintain digital forms and create content for our council website.

You will be designing online webforms for customers to apply for council services, and you’ll have the opportunity to work within other developer disciplines including frontend web development (HTML, CSS, JavaScript), backend development, web services and some database integrations/queries using Microsoft SQL Server. You'll also work closely with internal departments and technical team members, translating their designs into content that provides a simple and intuitive journey for each type of user.

We need someone with a passion to make a difference. Someone who gets excited at the prospect of designing and building online services that residents will use time and time again. Someone who is constantly looking to better themselves and the applications they build to ensure they are fit for purpose and meeting customer need.

Main responsibilities of the position include:

Responsible for designing and developing intelligent web forms using the council's Customer Experience Platform (Granicus)*.

Undertake user testing using tools and techniques to understand the user experience and support the development of online services*.

Responsible for writing and publishing accessible web content that meets the needs and expectations of our citizens*.

Manage website content and ensure that content and communications are clear and concise*.

Working with internal departments to improve web content and promote best practice in content publication*.

We are looking for an enthusiastic and highly motivated individual with working knowledge of front-end development frameworks such as HTML.

The successful candidate will possess experience of working in a Customer Experience Platform and Content Management System (CMS) to create, update and maintain digital content.

About you

You will have excellent written and verbal communication skills, the ability to think strategically and logically.

You will have experience of working in a Customer Experience Platform and Content Management System (CMS) to create, update and maintain digital content.

Experience of creating and developing online forms will be required. Working knowledge of front-end development frameworks such as HTML.

Proven experience of understanding user needs for web content, tools and transactional services, especially those with complex user journeys.

Understand The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and the development techniques required to comply with the legislation.

Working for Gravesham

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

Benefits

A minimum of 23 Days Annual Leave plus bank holidays*.

Membership to Local Government Pension Scheme - Local Government Pension Schem* e

Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp*.

Career development, training opportunities and access to e-learnin* g

Access to eye care vouchers and VDU Glasse* s

External Occupational Health servic* e

Cycle to Work Schem* e

Access to EAP Services 24/* 7

Hybrid Workin* g

Free parkin* g

Octopus Electric Vehicles Salary Sacrifice Schem* e

Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job description.

We reserve the right to close this vacancy at any time prior to the closing date.

The proposed interview date for this role is 9 September.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.