- Lead the strategy and execution of modern digital workplace identity solutions and drive M365 transformation
- Oversee design, implementation, maintenance, and integration of workspace identity services
- Define and execute a global, user-centric workspace identity strategy aligned with business goals
- Develop and leverage user personas to address diverse user needs
- Track KPIs, analyze user feedback, and drive continuous improvement
- Report performance, impact, and ROI to stakeholders
- Communicate technical concepts and business value to senior leadership
- Identify and adopt emerging technologies to enhance employee experience
- Lead change management, training, and user adoption initiatives
- Manage vendor relationships and prioritize initiatives using value-based decision-making
- Maintain a prioritized product backlog aligned with business value
- Apply agile practices to deliver incremental value
- Collaborate with stakeholders and release teams to ensure timely delivery
- Ensure compliance and security standards in collaboration with InfoSec teams
- Mentor Identity engineers and Operations team members and foster learning, experimentation, and knowledge sharing
Requirements
- Strong expertise in Agile/Scrum practices, facilitation, and negotiation
- Deep knowledge of workspace identity systems in a global enterprise
- Experience managing and mentoring teams
- Experience driving change in complex environments and managing dependencies
- Excellent communication, collaboration, influencing, and stakeholder engagement skills
- Deep understanding of directory services, Entra ID/PIM, Conditional Access, MFA, identity lifecycle, Managed Identities, Enterprise Applications, and Active Directory
- Strong knowledge of Zero Trust identity solutions, including Conditional Access, Passwordless, and Windows Hello
- Experience with SAML configuration, claims, attribute mappings, and identity federation
- Understanding of API integrations and governance within M365/Azure
- Understanding of Entra MFA and authentication methods including OTP, Passwordless, Tokens, and FIDO
- Azure DevOps experience or usage of automation platforms preferred
- Understanding of modern device management and user experience management fundamentals, including M365 suite and Intune, preferred
- Degree or professional qualifications preferred
- Agile certification, such as BCS Foundation in Agile, preferred
Core Competencies
Demonstrates strong expertise in Agile/Scrum practices and workspace identity systems, with a focus on driving M365 transformation and user‑centric identity strategies. Capable of managing teams, fostering collaboration, and ensuring compliance with security standards while leveraging emerging technologies to enhance employee experience.
Highest-signal resume keywords
- Agile/Scrum Practices
- Workspace Identity Systems
- Change Management
- Zero Trust Identity Solutions
- Identity Federation
ATS Optimization Keywords
Hard Skills
- Directory Services
- Entra ID/PIM
- Conditional Access
- Multi‑Factor Authentication (MFA)
- Identity Lifecycle Management
- Managed Identities
- Enterprise Applications
- SAML Configuration
- API Integrations
- Modern Device Management
Soft Skills
- Communication
- Collaboration
- Influencing
- Stakeholder Engagement
- Mentoring
Certifications & Qualifications
Industry Keywords
- Digital Workplace
- User‑Centric Strategy
- Change Management
- User Adoption
- Compliance Standards
Tools & Technologies
- M365 Suite
- Azure DevOps
- Intune
- Automation Platforms