Lead Engineer

BGIS; City of Westminster; On-site; GBP 55,000 - 75,000; Full time

Job summary

BGIS is seeking a Lead Maintenance Engineer at The Crown Estate, Regent Street, London. You will lead a defined team to meet and exceed operational commitments, liaising with employees, clients, and senior managers to drive proactive, high-quality service and customer satisfaction, while ensuring compliance with health and safety and contractual KPIs.

The role focuses on leadership, operational excellence, and proactive maintenance management, with responsibility for planning, subcontractor

Responsibilities

• Responsible for the H&S of the sites and engineers.
• Onsite HV and LV Authorised Person when qualified and on shift.
• Proactively check the operation of the Permit to Work system per BGIS Quality, Health & Safety procedures.
• Ensure sub-contractors perform to meet contract requirements and administer subcontractor approvals and safe operation while repair or service is carried out on site.
• Plan PPM schedules to ensure an even workload in conjunction with the Area Contract Manager.

Job description

Lead Maintenance Engineer

Location: The Crown Estate, Regent Street, London

Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees, client, and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.

KeyResponsibilities

• ResponsiblefortheH&Softhesitesand engineers.
• OnsiteHVandLVAuthorisedPersonwhenqualifiedandonShift.
• ToproactivelychecktheoperationofthePermittoWorksysteminaccordancewith BGIS Quality, Health & Safety procedures and client requirements.Especially with regards to sub-contractors adherence to RAMS.
• To proactively check the operation of the LOTO system in accordancewithBGISQuality,Health&Safetyproceduresand client requirements.
• Ensure that sub-contractors perform to meet the requirement of the contract. Administersubcontractorworkapprovalsandsafeoperationwhilerepairorservice is carried out on site.
• Undertakeothertasksasdefinedandrequestedbysitemanagement.
• Toundertakeannualappraisalsofshifttechniciansonceyouhavecompletedthe BGIS Appraisal and Development training course.
• EnsureanawarenessandcompliancetothecontractualKPI’s/SLA’s.
• Ensure the Computer Based Maintenance system, e.g. Maximo, Concept,etciskeptuptodateandthatPPMandreactiveticketsare closed out with accurate data captured.
• WorkcloselywiththeAreaContractManagertoensurethattheservicelevelsare maintained to a consistently high level.
• SupporttheContractSupportinachievinghighlevelsofcustomersatisfaction
• ResponsibleforStatutory&Codecomplianceofsites.Ensureengineersarefully equipped to carry out daily tasks.
• PlanPPMschedulesforsitestoensureanevenworkloadinconjunctionwiththe Area Contract Manager
• EnsurePPMiscarriedoutinaccordancewithmanufacturer’sguidelines.
• ResponsibleforthereturnofPPMandworkrelateddocumentation.Man Management of Day Engineers and Shift team members.
• Ensureallsiteshaveaccurateassetregistersandarelabelledaccordingly.
• Responsibleforthefastandeffectiveprocurementofmaterialsandservices. Proactively source additional works and raise quotations.
• Providetechnicalsupporttoengineers,helpdeskandclients.
• InvestigateandreportonmajorOperationalincidents.
• Ensureallcalloutsareattendedto,inconjunctionwiththe helpdesk.
• PromoteH&Scultureacrossthewholeteam.
• AssistengineerscarryingoutPPMwhererequired.Ensureregularcommunication with engineering team.
• Ensureweeklytaskshavebeencompletedandassistsitemanagertoproduce reports on delivery

• Ensurecustomerservicelevelsaremaintained.
• Ensureuniformsarebeingwornandareingoodcondition.Ensureall3rdparty contract works have been carried out.
• Attendallstatutoryworkstounderstandhowtheyareconductedandsupply feedback.
• QuotedworksthatarenotapprovedbyFMandcouldhaveabusinessimpact should be escalated
• Firstpointofcontactforallinhourshiftissuesand concerns.
• Firstpointofcontactontheescalationpathforallmechanical incidents.
• Responsiblefortheproductionanddistributionofaweeklyreportinconjunction with Area Contract Manager
• Carryoutanyreasonablemanagementrequest.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success! #BGISUK #LI-JC2