Lead Door Access Engineer for Social Housing Projects

NRT Group; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company van + fuel card

23 days holiday + bank holidays

Private healthcare

Excellent training and progression

Job summary

NRT Group is seeking a Senior Door Access Engineer to join our team in Hounslow and surrounding areas. This hands-on senior role oversees reactive repairs and leads project installations, working with clients, tenants and engineers to meet targets.

You will diagnose faults, supervise installation works and ensure high-quality, safe outcomes across social housing sites. A full UK driving licence is advantageous for this role.

Qualifications

• Proven experience working with door entry systems.
• Strong knowledge of access control and intercom systems.
• Experience within social housing or a similar reactive maintenance environment.
• Previous experience at a senior or supervisory engineering level.
• The ability to diagnose faults and carry out repairs effectively.
• Experience overseeing or coordinating installation and project works; excellent communication and customer-service skills.
• A full UK driving licence would be advantageous.

Responsibilities

• Attend and complete reactive repair calls for door entry systems within social housing.
• Diagnose, repair and maintain door entry, access control and intercom systems.
• Ensure reactive repairs are dealt with promptly and professionally.
• Provide technical support and supervision to the engineering team.
• Oversee engineers and ensure works are completed to a high standard.
• Coordinate and oversee project and installation works from commencement through to completion.
• Liaise with clients, tenants and stakeholders to resolve issues.
• Identify technical issues and provide appropriate solutions.
• Ensure works are completed safely, efficiently and in accordance with company standards.
• Help maintain high levels of customer satisfaction across reactive and project works.

Skills

Door entry systems

Access control

Intercom systems

Social housing/reactive maintenance

Senior supervisory experience

Fault diagnosis

Installation & project coordination

Communication & customer service

Driving licence (UK)

Job description

NRT Group is seeking a Senior Door Access Engineer to join our team in Hounslow and surrounding areas. This hands-on senior role oversees reactive repairs and leads project installations, working with clients, tenants and engineers to meet targets.

You will diagnose faults, supervise installation works and ensure high-quality, safe outcomes across social housing sites. A full UK driving licence is advantageous for this role.