Lead Distribution Manager, Princess Royal Parcel Hub (NW10 7RH)

Royal Mail Group; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Distribution Manager to oversee operations at their Princess Royal Parcel Hub. In this pivotal role, you will ensure the safe and efficient management of distribution operations while leading a motivated team of Transport Managers. Your expertise in logistics, safety compliance, and stakeholder relationship building will drive continuous improvement and operational excellence. With competitive benefits, including a generous annual bonus and family-friendly policies, this position offers a rewarding opportunity to make a significant impact in a dynamic environment.

Benefits

Enhanced Maternity Pay

Paternity Leave

Adoption Leave

Shared Parental Leave

Company Sick Pay

24/7 Wellbeing Services

Discounts on Groceries and Holidays

Qualifications

• Proven experience in logistics operations and leading teams.
• Knowledge of UK road transport legislation is essential.

Responsibilities

• Manage distribution operations and ensure compliance with safety regulations.
• Lead a team of Transport Managers and oversee HGV drivers.

Skills

Logistics Operations

Safety Requirements Knowledge

UK Road Transport Legislation

Stakeholder Relationship Building

Negotiation Skills

Strategic Planning

Continuous Improvement

Education

Certificate of Professional Competence

Tools

Network Planning Tools

Job description

Job reference 323916
Lead Distribution Manager, Princess Royal Parcel Hub (NW10 7RH)
Competitive salary plus £2,800 car discount, 18% annual bonus potential, 27.5 days annual leave plus bank holidays and a pension scheme with highly competitive contribution rates
PermanentFull time
Princess Royal Parcel Hub, Stonebridge, NW10 7RH

About the role

Reporting to the Area Distribution Manager, the Lead Distribution Manager will be responsible for the safe and legal operation of the fleet and distribution operationsmanagement team of both Princess Royaland Greenford Vehicle Operating Centres, ensuring the continuousoptimisation and effective managementof distribution operations and vehicle operating centres within a defined geographical area and of our legal obligations to the Traffic Commissioner. Accountability for leadership of managerial and frontline teams who are trained and motivated to effectively ensure mail transportation between Plants, Network and Collection hubs, Delivery Offices and our external customers.

You will also be line managing 9 Transport Managers who oversee up to 250 HGV and agency drivers, and you will maintain responsibilities such as:

Pipeline Performance & Continuous Improvement

• Deploy and embed World Class Mail across the Distribution/Vehicle Operating Centres, including pillar lead activity
• Utilising balanced scorecard/Key performance Indicator metric outputs review site performance and create robust plans to close performance gaps with team utilising continuous improvement tools
• Professionalise distribution utilising programme enablers ensuring Universal Service Order and operational work plans are achieved and the pipeline optimises the flow of mail, compliant with business policies, national work plan and Standard Operating Procedures. Lead deployment of change initiatives

Asset Management

• Ensure compliance with all legislative requirements applicable to all fleet/trucks - holder of O' Licence for site and Certificate of Professional Competence holder
• Build effective relationships with Fleet Business partner to ensure regular review of fleet utilisation in response to operation, maximising efficiency opportunity
• Build relationship with Asset manager to ensure efficient container flow plans in place
• Ensure all distribution/VOC management systems are complied with i.e. pre-advice, Open Options

Managing Individual and Team Performance

• Ensure effective application and deployment of business standards, policies and agreements. Coaching Traffic Office Managers where applicable
• Develop and excellent IR/ER climate with full involvement of Distribution/Vehicle Operating Centre employees in performance improvement
• Performance management activity in place for all TOM's including 121, Personal Development plan via Competency Assessment
• Effective training plans developed to support national and local training needs analysis/talent strategy utilising Advance Driver Coaches
• Responsible for site Employee Survey target achievement

Planning/Customer

• Professional and productive relationships in place with external partners/customers, internal customers that are critical to delivery of site performance
• Business plan deployment/achievement
• Co-ordinate robust special event plans and delivery
• Effective agency relationships in place

About You

To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:

• Knowledge of safety requirements and accident investigation
• Industry experience and working knowledge of logisticsoperations or a related industry, leading teams and delivering results across a balanced scorecard
• Knowledge of UK road transport legislation, must be Certificate of Professional Competence qualified, be prepared to study in order to attain within 6months (essential role criteria)
• Good understanding of Network Planning tools, Royal Mail policies and processes
• Strategic planning and project management skills, data / budgetary analysis skills
• Ability to build strong stakeholder relationships and excellent influencing skills
• Negotiating with union representativesat local and divisional level
• World Class Mail knowledge and experience of Continuous Improvement

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

*Available only to perm employees

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date:Monday 19th May 2025.Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #LIMRT

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