Lead Delivery Manager

Digital Health and Care Wales; Cardiff; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading health organization is seeking a Lead Delivery Manager responsible for overseeing high-risk projects and services. The role entails coaching teams in Agile methodologies, managing stakeholder expectations, and driving user-centered service delivery. This position offers competitive benefits including flexible working and career development opportunities.

Benefits

Flexible working

28 days annual leave plus Bank Holidays

Career development opportunities

Qualifications

• High standard of experience managing diverse projects and products.
• Strong communication skills with diverse stakeholders.
• Expertise in Agile practices and coaching teams.

Responsibilities

• Accountable for the effective delivery of complex products and services.
• Coach and mentor senior delivery managers.
• Optimize workflows and tackle organizational challenges.

Skills

Communication

Agile Methodologies

Project Management

Stakeholder Engagement

Job description

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As a Lead Delivery Manager, you will be accountable for the effective delivery of complex, high risk products, projects and services.

You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as the main point of escalation.

The Lead Delivery Manager will have strong communication skills and be able to engage with a variety of stakeholders.

You will be required to coach and mentor senior delivery managers and other team members.

You will be at the forefront of Agile and Lean practices, ensuring high standards of delivery while fostering a culture of continuous improvement.

This is a hands-on leadership role, requiring expertise in coaching teams, optimising workflows, and tackling organisational challenges. As the main point of escalation, you will work closely with senior stakeholders to align delivery with business objectives.

English and/or Welsh speakers are equally welcome to apply

Lead the delivery of complex project, digital products and services, ensuring high performance and continuous improvement.

Coach and mentor teams in Agile methodologies, embedding best practices in your team and contributing to the regular release of product iterations.

Optimise delivery flows, unblock challenges, and enhance team effectiveness through agile planning and execution.

Engage with stakeholders at all levels, managing expectations, influencing decision-making, and aligning priorities with business needs.

Be a proactive member of the Agile community of practice, sharing expertise and shaping delivery strategies for the organisation.

Drive user-centred service delivery, ensuring products meet the highest standards of quality and efficiency.

Oversee budget management, supplier contracts, and commercial negotiations to ensure value for money.

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

For further details / informal visits contact: Name: Wayne Maguire Job title: Principal Project Manager Email address: [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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