Lead Credit Controller

Page Personnel; Reigate; On-site; GBP 40,000 - 55,000; Full time

Job summary

Page Personnel in Reigate is seeking a Lead Credit Controller to manage the day-to-day credit control process and help ensure timely customer payments. You will review balances, follow up overdue invoices, and maintain clear notes and records of collection activity.

The successful applicant will have experience in credit control, ability to reconcile customer accounts, and strong communication when discussing payments and queries. This is a permanent role based in Reigate with salary DOE.

Qualifications

Responsibilities

• Manage the day-to-day credit control process to help maintain timely customer payments.
• Review customer account balances and follow up overdue invoices in a clear and professional way.
• Resolve account queries by working with relevant internal teams and keeping records up to date.
• Maintain accurate notes on collection activity, payment promises and account actions.
• Monitor aged debt and highlight overdue balances for appropriate follow-up.
• Reconcile customer accounts to ensure payments, credits and invoices are correctly recorded.
• Produce clear updates on outstanding debt and collection progress for the Accounting & Finance team.
• Help improve credit control routines by identifying recurring account issues and practical solutions.

Job description

The organisation operates in a well established sector in Reigate.

Job Description

• Manage the day-to-day credit control process to help maintain timely customer payments.
• Review customer account balances and follow up overdue invoices in a clear and professional way.
• Resolve account queries by working with relevant internal teams and keeping records up to date.
• Maintain accurate notes on collection activity, payment promises and account actions.
• Monitor aged debt and highlight overdue balances for appropriate follow-up.
• Reconcile customer accounts to ensure payments, credits and invoices are correctly recorded.
• Produce clear updates on outstanding debt and collection progress for the Accounting & Finance team.
• Help improve credit control routines by identifying recurring account issues and practical solutions.

The Successful Applicant

A successful Lead Credit Controller should have:

• Experience managing credit control processes and following up outstanding customer balances.
• Confidence reviewing aged debt and prioritising collection activity.
• Ability to reconcile customer accounts and investigate payment or invoice queries.
• Experience maintaining accurate account notes and collection records.
• Clear written and verbal communication when discussing payments and account queries.
• Good attention to detail when reviewing customer balances and financial information.

What's on Offer

• Permanent Lead Credit Controller position based in Reigate.
• Salary DOE