Lead Business Risk Manager - Change

Metro Bank Plc; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Metro Bank is seeking a Lead Business Risk Manager – Change to oversee complex enterprise programmes aimed at reducing risk. The role involves managing project teams, collaborating with various departments, and ensuring compliance with governance standards. Candidates should have extensive experience in risk management and change delivery, with opportunities for hybrid working.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare and life assurance

Colleague discounts

Qualifications

• Experience managing complex enterprise programmes.
• Strong understanding of governance structure and Enterprise Risk Management Framework.
• Excellent understanding of technology solution delivery.

Responsibilities

• Manage enterprise programmes and delivery teams to address control gaps.
• Collaborate across departments to ensure effective change management.
• Generate reports for executive stakeholders and manage project risks.

Skills

Stakeholder management

Change management

Risk management

Compliance

Project delivery

Education

Experience in Risk, Compliance or Audit

Job description

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first –our cultureis all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in adiverse and inclusive workplaceand to find the very best person for the job, we always loo k across a wide range of diversecommunities.

What you will do:

As the Lead Business Risk Manager – Change, you will be responsible for managing enterprise programmes of work, comprised of sub projects and a large delivery team to deliver complex programmes which address controls gaps and help to reduce the Bank’s risk profile. You will also provide assurance and guidance to Project Manager’s.

• Collaborate with the Financial Crime (FC) Director, Director of Business Risk, Heads of Business Risk, Business SME’s and IT to deliver end to end change through the project lifecycle, likely including through multiple sub projects

• Manage, build and develop a programme team of direct and indirect reports to achieve project outcomes and close control gaps. Able to lead several inter-related projects through project managers

• Lead delivery through project managers, including development, testing and implementation of IT, processes and training providing guidance and resolving escalated challenges

• Build and manage a consolidated plan – track delivery against agreed milestones, manage delivery risks and issues and support issue resolution. Plan for and manage cross-portfolio and bank-wide dependencies

• Budget management – manage an integrated programme budget for multiple projects and work closely with business leads to secure additional resource, whilst maintaining oversight of Project Managers budgets

• Follow Metro Bank’s governance guidance and chair governance forums with executive sponsors

• Generate reports that will be shared with Exec, Board and FCA

• Identify and manage risks and issues throughout the lifecycle of a project to keep project delivery on track supporting resolution of issues escalated to you by project managers and escalating where support is required

• Ensure any Change is future-proofed to meet our vision and operational adoption is considered

• Collaborate with the Business Risk & Control (BR&C) senior leadership team, Director of Transformation, Director of Business Change & Operational Excellence to agree how the go forward change risk engagement model aligned to the change risk policy principles

• Partner with colleagues across Engineering, Products, Transformation and Operational Excellence to ensure a clear view of the change landscape and associated risk profile and ensuring appropriate 1st line risk prioritisation and engagement in material change

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

• Experience of managing and delivering highly complex enterprise programmes

• Demonstrable Risk and or Compliance experience in either a Risk, Compliance or Audit role with a strong understanding of a Banks governance structure and Enterprise Risk Management Framework

• Good knowledge of change management practices and been actively engaged in change activity from a risk management perspective

• Excellent stakeholder management & engagement skills combined with proactive behaviours

• Excellent understanding of technology solution delivery and concepts

• Understanding of project delivery lifecycle and evidence of end-to-end delivery of programmes, from Inception to BAU handover

• Understanding of the regulatory environment relating to compliance and consumer duty and can keep pace and translate the constantly evolving external landscape into consumable actions for the business

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

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