Lead Business Analyst (Agentic AI)

Ten10; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Ten10 is seeking a confident Lead Business Analyst to drive agentic AI transformations for clients in fast-moving environments. You’ll lead discovery sessions, translate needs into user stories and actionable requirements, and partner with technical and delivery teams to shape AI-enabled solutions.

The role emphasizes client-facing consultancy, change management, and coaching junior BAs, with a focus on governance, risk, and realising business value through AI advancements.

Qualifications

• Lead Business Analyst with strong client-facing consulting experience
• Experience translating complex business problems into clear requirements and user stories
• Familiarity with AI, automation, or emerging technologies and their application to business problems
• Proven ability to mentor and coach other analysts and support capability building

Responsibilities

• Lead discovery sessions with clients to understand business needs and identify AI use cases
• Translate business problems into clear requirements, user stories, processes and practical agentic AI solutions
• Collaborate with technical and delivery teams to shape, refine and deliver AI-enabled solutions
• Engage stakeholders, facilitate workshops and manage expectations throughout the delivery lifecycle
• Support change, adoption and transition to business-as-usual, mentoring colleagues as needed
• Provide leadership and coaching to other business analysts and contributing to capability development

Job description

• As a Lead Business Analyst, you’ll play a key role in delivering agentic AI projects for our clients
• You’ll work closely with clients to understand their challenges, identify opportunities for AI and shape solutions that deliver real business value
• You’ll be a consulting face of the project, building trusted relationships while working closely with technical and delivery teams to turn ideas into working solutions
• You’ll also mentor and support other BAs, helping to build our capability in delivering AI-led transformation
• Client Advisory: Build trusted relationships with clients, understanding their challenges and identifying opportunities to apply AI and agentic solutions effectively
• Discovery & Analysis: Lead discovery sessions to understand business needs, define AI use cases, and identify opportunities for automation and transformation
• AI Solution Shaping: Translate business problems into clear requirements, user stories, processes, and practical agentic AI solutions
• Solution Delivery: Work closely with technical and delivery teams to shape, refine, and deliver AI-enabled solutions that meet client needs
• Stakeholder Engagement: Facilitate workshops, manage stakeholders, and help clients make informed decisions throughout the delivery lifecycle
• Change & Adoption: Support clients in understanding the impact of AI solutions and help ensure successful adoption and transition into BAU
• Team Leadership: Mentor and support BAs and other colleagues, sharing knowledge and helping build capability across our AI consulting practice

We’re seeking a confident, capable, and collaborative Lead Business Analyst who is comfortable working directly with clients and operating in fast-moving AI environmentsYou’ll be a strong consultant and communicator who can understand complex business problems, identify opportunities, and work with technical teams to shape practical solutionsYou’ll also be comfortable working with ambiguity and helping clients navigate the opportunities and challenges of emerging AI technologiesExperience working closely with technical and delivery teamsExperience facilitating discovery and identifying business opportunitiesComfortable working with ambiguity and rapidly changing requirementsExperience with process mapping, user journeys, requirements, and user storiesExperience working in client-facing consulting or transformation environmentsEligibility for Security ClearanceExperience supporting change, adoption, and transformationAbility to translate complex business problems into clear requirements and outcomesStrong stakeholder engagement and relationship-building skillsStrong workshop facilitation and communication skillsProven experience coaching and mentoring other team membersSignificant experience in Business Analysis, Solutions Consulting or technology deliveryUnderstanding of AI, automation, or emerging technologies and their application to business problemsConsultancy experience and/or experience working directly with clientsExperience on infrastructure, technology, data or transformation projectsExperience in legal, defence, government, public sector or other regulated environmentsUnderstanding of AI agent design, prompt engineering and evaluation techniquesProject experience with Microsoft AI technologies, including Microsoft Copilot Studio and/or Microsoft FoundryWe’re on the lookout for passionate, talented individuals who are ready to make an impact. Whether you’re an experienced automation tester or a developer with a flair for QA, we want to hear from you