Lead Business Analyst

Capgemini; Greater London; On-site; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Disability Confident Employer

Wellbeing program

Mental Health Champions

Ethical company

Job summary

Capgemini is seeking an Engagement Product Business Analyst with extensive experience in Gen AI, AI/ML integrations and regulated domains to drive client-focused solutions. You will collaborate with clients to gather requirements, analyze processes, and translate needs into implementable features across ERP and production operations.

You will develop detailed user stories, prioritize by business value, and work with cross-functional teams to deliver high-impact solutions while navigating

Qualifications

• Experience in requirements gathering and translating client needs into actionable insights.
• Experience with Gen AI and AI/ML integration in business processes.
• Knowledge of Legal, Finance or Banking domains and regulated environments.

Responsibilities

• Collaborate with clients to understand objectives, challenges and requirements.
• Analyze business processes and map As-Is and To-Be workflows.
• Lead User Story development with acceptance criteria and prioritize by value.
• Support project delivery and coordinate with cross-functional teams.
• Ensure compliance with BPSS/security-related checks during recruitment.

Skills

Business Analysis

Gen AI / AI ML

Client Engagement

Requirements Analysis

Regulated Domains

ERP / Production Ops

Finance & Banking

Education

Bachelor's / Master's in BA / Finance / CS

Tools

ERP Systems

Gen AI Platforms

Job description

Job DescriptionAs an Engagement Product Business Analyst specializing in Product & Business Analysis, with expertise in Legal and other regulated domains, Finance & Banking and Business and IT Operations processes, Gen AI, Artificial Intelligence/Machine Learning skills, you will play a pivotal role in client interactions and project delivery. With over 11+ years of experience, your responsibilities will include gathering client requirements, analysing business processes, and leveraging your expertise to integrate cutting-edge AI/ML technologies to deliver high impact solutions.QualificationsGood knowledge on Legal, knowledge of Finance and Accounting or Banking/Insurance domains. Familiarity with supply chain and customer and IT operational business knowledge.Extensive experience in end-to-end process automation in any one area of ITOPs, P2P, O2C, R2R, Finance, Banking, or Supply Chain.Comprehensive understanding of client applications including ERP and Production Ops workflows.A Bachelors/ Masters degree in Business Administration, Finance, Accounting, Computer Science, or a related field is usually required. Advanced degrees such as an MBA or relevant certifications in business analysis or project management can be advantageous.Roles and Responsibilities1. Client Engagement:Collaborate closely with clients to understand their business objectives, challenges, and requirements. Establish and maintain strong relationships with key stakeholders throughout the engagement lifecycle.2. Requirements Analysis: Gather and analyze client requirements related to different business processes, Gen AI, and AI/ML integration.Translate client needs into actionable insights, ensuring alignment with industry best practices.3. Gen AI and AI/ML Integration:Contribute expertise in integrating Agentic AI, Generative AI and advanced AI/ML technologies to enhance product features.Create solution proposal with As - Is, To – be process details along with complete requirements gathered from client in more effective way. Collaborate with development teams to ensure seamless integration of Agentic AI/ML solutions based on client requirements.4. User Story Development: Develop detailed user stories with acceptance criteria, focusing on client-specific requirements and expectations.Prioritize user stories based on business value, client impact, and technical feasibility.5. Project Delivery:Play a key role in project planning and delivery, ensuring alignment with client expectations and project timelines.Work closely with cross-functional teams to ensure successful implementation.Your security clearanceTo be successfully appointed to this role you will need to undergo Baseline Personnel Security Standardchecks.There are no nationality or residency restrictions, although if you have resided outside of the UK within the last3 years, further checks may be required.There are other criteria and check required for BPSS, and throughout the recruitment process, you will beasked questions about your security clearance eligibility such as, but not limited to, country of residence andnationalityWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s DisabilityConfident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to allcandidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Make it real – what does it mean for you?You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitallyimportant to us as an organisation. We see a healthy and happy workforce a critical component for us toachieve our organisational ambitions.To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, andwe have invested in wellbeing apps such as Thrive and Peppy.You will be joining one of the World’s Most Ethical Companies, as recognised by Ethisphere for 12consecutive years. We live our values by making ethical business choices every day. Working ethically is at thecentre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.Capgemini. Make it realWhy you should consider CapgeminiGrowing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When youjoin Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneursand industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together,we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain theexperiences and connections you need to shape your future. By learning from each other every day, sharingknowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills tohelp our clients leverage technology to innovate and grow their business. So, it might not always be easy, butmaking the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangiblebusiness value. We imagine the future of organisations and make it real with AI, technology and people. Withour strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members inmore than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise andstrong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering andbusiness operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com