Lead Assurance Consultant

Redefined Ltd; London, Bristol, Metropolitan Borough of Solihull, Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in the UK is seeking a Lead Consultant in Compliance Assurance to oversee and ensure the effectiveness of compliance activities across the organization. The position involves managing a team, conducting vital compliance testing, and engaging with key stakeholders while adhering to regulatory requirements. Applicants should demonstrate a robust understanding of UK Financial Services regulations, team leadership skills, and experience in the UK banking environment.

Qualifications

• 5 years working in Retail UK Banking regulatory compliance.
• Demonstrable knowledge in Consumer Duty and risk management.
• Experience in managing and developing a team.

Responsibilities

• Lead the team of Compliance Consultants ensuring independent second line assurance.
• Design and conduct compliance assurance reviews.
• Coordinate with stakeholders to ensure compliance with regulations.

Skills

Knowledge of UK Financial Services regulations

Regulatory compliance

Team management

Communication skills

Analytical skills

Job description

Group Risk guides the Group in its definition and articulation of risk appetite and provides strong independent oversight and management of the Group's risk profile, as the Group:-

• fulfils its Purpose to enable our customers, colleagues and communities to thrive.
• pursues its Ambition to be the National Champion Bank in Ireland and selective international diversification.
• Progresses its Strategic Priorities to Serve customers brilliantly!
• Transform the Bank.
• Grow sustainable profits.

Group Risk adopts the philosophy that great customer outcomes and phenomenal risk management are intrinsically linked through culture.

The Function maintains a robust risk culture, in support of the Group's strategic goals, by ensuring that the appropriate structures, systems, policies and controls are in place to provide effective management of risk. Group Risk strives to support the Group in optimising returns over the longer term through robust and value adding risk management. The Function's ambition is to ensure that Group Risk is an enduring source of strategic advantage to the Group.

The UK Risk Team is responsible for helping protect the bank's balance sheet, customers and reputation whilst supporting the business in building sustainable profitability. It has four teams, Credit Risk, Operational Risk & Financial Crime, Conduct & Compliance and Prudential Risk, with circa 240 people based in London, Bristol, Belfast & Solihull. The team has an important part to play in ensuring safe delivery of the UK and Group Risk strategic objectives.

To lead a team of Compliance Consultants ensuring that BOIUK is provided with independent, objective and reliable second line assurance activity assessing the delivery of good customer outcomes, the management of key risks and the operation of key controls. The Lead Consultant will lead consultants in the design and conduct of compliance assurance reviews and customer outcome testing based monitoring reviews to support BOIUK's compliance with Consumer Duty requirements and implementation of the Risk Management Framework.

Managing a team of Compliance Consultants to design, deliver, record and report customer outcome testing, testing of key controls and assessment of key risks supporting delivery of critical processes and adherence to regulatory requirements.

• Scheduling, managing and co-ordinating review activity with stakeholders across BOIUK including agreeing review objectives, scope, timing and approach.
• stakeholder engagement across BOIUK to support delivery of assurance activity including agreement of issues and action plans and validation activity to ensure successful risk mitigation and improvement of the control environment supporting better customer outcomes an improved risk management
• Production of impactful written reports including assurance opinions, results and key issues.
• To support the Head of Compliance Assurance & Monitoring to develop the risk based Compliance Assurance and Outcome Testing plan. To support review and update of approaches and processes for the delivery of effective and efficient compliance assurance and outcome based testing.
• To provide high quality, timely, accurate and insightful reports and regular management information in relation to the results of assurance and outcome based testing.

None

• Demonstrably good working knowledge of UK Financial Services regulations - in particular Consumer Duty, Codes of Practice and products.
• 5 years working in Retail UK Banking regulatory compliance and/or financial services risk management and/or 3 years working in audit, compliance assurance and/or monitoring within Retail UK Banking
• Good understanding of banking products
• Experience of managing, coaching and developing a team
• Strong planning and organisational skills
• Excellent attention to detail and report/document writing skills; experience in reviewing/approving the work of others
• Excellent communication skills - oral and written - and ability to manage senior stakeholders
• Good decision-making, planning/organisation, communication and relationship-building skills.

Key Competencies

• Customer Focused - People Manager
• One Group, one team - People Manager
• Agile - People Manager
• Accountable - People Manager
• Manage Risk - People Manager

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.